Chapter 10 – Implementation
10-1
Questions for Discussion
1. How does the concept “translate thought into action” bear on the relationship between business
strategy and operating strategy? Between long-term and short-term objectives?
Business strategy is strategy formulation. It is based on a sound analysis of the business’s internal and
external environment. However, currently they are still rather abstract (comparatively) notions of how
2. How do functional tactics differ from corporate and business strategies?
Functional tactics are the key, routine activities that must be undertaken in each functional area –
3. What key concerns must functional tactics address in marketing? Finance? POM? Personnel?
In the finance area functional tactics must address issues such as the kind of financing arrangement to
be used for expansion, providing financial help to key suppliers, and the firm’s dividend policy. In
4. What is “outsourcing?” Why has it become a key element in shaping functional tactics
within most business firms today?
Outsourcing is defined as obtaining work previously done by employees inside the
companies from sources outside the company. Functional activities long associated with
5. How do policies aid strategy implementation? Illustrate your answer.
allowable discretion within which operational personnel can execute business activities.
6. Use Exhibits 10.10 and 10.12 to explain five executive bonus compensation plans.