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Exhibit TN-2
PROS AND CONS OF OUTSOURCING
Exhibit TN-3
MAIN COST DRIVERS IN OFFSHORING/OUTSOURCING
Costs Description (costs arising from) Impact on LEGO in case
Requirement Specification and
Design Costs
Specification and design of business
tasks
LEGO had a clear plan but failed to
understand the difference in
business models
amount of tacit knowledge made it
more difficult than initial
expectations
• Economies of scale– sourcing
advantages
• Less short-term flexibility to
respond to market changes
PROS CONS