Case: Silverglide Surgical Technologies (A)
Author(s): Mullins, J
Publisher: London Business School
Publication Date: 2004; Revised 2005
Reference: CS04-004
Abstract: From a rocky perch above the city of Boulder, Colorado, Jon Thorne gazed across the
city and onto the great plains that stretched eastward before him. “There’s nothing like a
vigorous mountain bike ride into the hills,” Thorne thought, “when crucial decisions have to be
deliberated.” It was a summer afternoon in 1999, and Thorne had devoted much of the past three
years to developing and taking to market a surgical instrument that he thought had the potential
to significantly improve surgical practice. Though the feed-back from surgeons had been
excellent, Thorne’s company, Silverglide Surgical Technologies, Inc, had little to show for its
efforts. The $80,000 in start-up capital that Thorne had raised was nearly gone and his
company’s sales to date “rounded to zero,” as a member of his Advisory Board had remarked at a
board meeting earlier that week. Was it time to broaden his company’s market focus from plastic
surgeons into other surgical specialities? Was it time to abandon the probe and develop a new
product line? Or should he abandon his entrepreneurial dream and return to a salaried job in the
medical products industry from which he had come?
Case: Growth, Strategy, and Slotting at No Pudge! Foods, Inc.
Author(s): Robertson, Chris
Publisher: Harvard Business School
Publication Date: 2003
Reference: 9B03M033
Abstract: The health and fitness trend that started in the 1980s and became a staple of American
lifestyle in the 1990s created numerous opportunities for new firms to introduce niche products.
The founder of No Pudge! Brownies worked with a consultant to develop a fat-free brownie mix.
She then designed a lean organization where production, distribution and Internet orders were all
outsourced. Immediately she is faced with her ‘Achilles heel’, the slotting fees required by
supermarkets to obtain shelf space. After two years of negotiating with supermarkets, an
important grocery chain finally agrees to carry her product without any slotting fees. By 1997
sales totaled a meager $250,000. Aggressive lobbying with the National Food Distributors
Association and a multi-pronged strategy for dealing with slotting eventually pushed sales above
the $2 million mark. No Pudge! is at a major decision point. New growth opportunities, such as
muffin mix and fast-food distribution of pre-made brownies are abundant. Slotting continues to
be a source of frustration for the firm, and No Pudge! is now on the radar screen as a possible
acquisition target by major food purveyors.
Case: The Black & Decker Corp. (A): Power Tools Division
Author(s): Dolan, Robert J.
Publisher: Harvard Business School
Publication Date: 1995 Revision Date: 2001
Reference: 9-595-057
Abstract: Presents Black & Decker’s performance against a Japanese competitor and others in