SOLUTIONS TO CRITICAL THINKING CASE
CASE 22.1
LAND’S END HOTEL
a.
35 Minutes, Medium
Evaluation of Chamberlain’s comments:
A basic purpose of a responsibility accounting system is to measure the performance of
specific responsibility centers. This means that the revenue and costs upon which a center
is evaluated should be traceable directly to that center and, ideally, be under the center
performance may be obscured; the performance of strong profit centers may be
understated, and the performance of weaker centers may be overstated since these
centers are charged with less costs.
Furthermore, traceable fixed costs may be divided into the subcategories of controllable
fixed costs and committed fixed costs. This enables the responsibility income statement to
show as a subtotal (performance margin) those aspects of the center’s operations that are
readily controllable by the center manager.
We recommend that the revenue of a center should be offset only by the related variable
costs and by those fixed costs that are directly traceable to the center. Common fixed
costs—those that jointly benefit several profit centers—should not be allocated among the
centers deriving benefit. Thus, the responsibility income statement includes only those
costs directly traceable to the center’s activities.
In summary, Chamberlain’s criticisms of the existing approach to assigning costs to
profit centers are valid. His suggestion that fixed costs should instead be allocated in
by a department may be a matter of circumstances not under the center’s manager’s
direct control. Mettenburg, for example, does not have the option of “shrinking” the
Sunset Lounge.
The criticisms of the two managers point out that any allocation of common costs is
necessarily arbitrary, rewarding some profit centers, but penalizing others.