Hitting the Road — BTN 23-8
Costs that must be considered: Costs of the ingredients, labor costs to
prepare the item; additional equipment needed to produce the item;
costs of training personnel to prepare the new item; costs of new
packaging required; costs of reformatting the cash registers to accept
the new item.
Nonfinancial items to be considered: Whether the new product will
enhance the current menu; consumer acceptance of the new item; lost
sales from current products if customers change from regular products;
competitors’ reaction to the new product.
Global Decision — BTN 23-9
There are probably several reasons why KTM would take on this project.
One reason is that the lower ongoing packaging costs can generate some
improved ongoing cash flows. KTM also probably feels a responsibility to
society to be a good citizen. They may feel that it is the right thing to do,
but it also has the benefit that some customers may look upon the
company more favorably and be more inclined to buy KTM’s products.