Chapter 05S – Decision Theory
5S-1
CHAPTER 05S
DECISION THEORY
Teaching Notes
This chapter supplement lays the foundation for much of the remainder of the text, which is oriented
towards problem solving and decision-making.
This chapter supplement begins with a discussion of the use of models in decision-making. I feel it is
necessary to remind students when covering later chapters of the advantages and limitations of
models. For example, it is common for a student to question the validity of a model’s assumptions
(e.g., EOQ), or to suggest that such and such a model is not realistic. Of course, some of the models
presented in operations simply serve as points of departure, or as an easy way to introduce models that
are more complex. Even so, the models in this text are used commonly in practice. However, they are
not used correctly always, and that is where assumptions and limitations come into play; managers
must weigh the advantages and limitations of various models as part of the decision-making process.
Hence, this supplement’s theme of models, with special emphasis on both advantages and
disadvantages, needs to be carried through much of the remainder of the course.
The remainder of the supplement is devoted to decision theory. The presentation is standard except for
the addition of material on sensitivity analysis. Decision theory can be omitted if it does not suit your
purposes, without loss of continuity.
The presentation should emphasize that decision trees are developed for multi-phase decision-making
where several interrelated decisions and states of nature are considered. The decisions are dependent
on each other and the states of nature. The nature of interdependence and the sequence of decisions
must be specified by the decision-maker. The decision tree analysis forces the decision-maker to study
the states of nature (conditions) carefully because probabilities must be assigned to each state of
nature. The decision tree analysis provides the decision-maker with:
a. a structure for complex multi-phase decisions.
b. a direct way of handling uncertain events.
c. a reasonably objective method of evaluating the relative value of each decision alternative.
Answers to Discussion and Review Questions
1. The chief role of the operations manager is that of decision-maker.
2. Decision-making consists of the following steps:
(1) Specify objectives and criteria for making a decision.
3. Bounded rationality is a term that refers to the limits imposed on decision-making because of
costs, human abilities, time, technology, and availability of information.
4. Suboptimization occurs from different departments, each attempting to reach a solution that is