Chapter 04S – Reliability
4S-1
CHAPTER 04S
RELIABILITY
Teaching Notes
The main topics of this chapter are:
1. Quantifying Reliability
2. Availability
3. Improving Reliability
Reliability is a measure of the ability of a product, part, or system to perform its intended function
under a prescribed set of conditions. There are three important aspects of reliability: (1) reliability as a
probability, (2) definition of failure, and (3) prescribed set of operating conditions.
Quantitative methods include the use of probabilities (addition, products, & complements) in
determining point-in-time reliability and the use of exponential and normal distributions in
determining the mean time between failures.
Students seem to have some difficulty with the exponential distribution, especially if they have not had
it in their statistics courses. The coverage of the exponential distribution can be omitted without loss of
continuity. The normal distribution should be included because it paves the way for later use in
inventory management and quality control sampling theory.
Answers to Discussion and Review Questions
1. Reliability is a measure of the ability of a product or service to perform its intended function
under a prescribed set of conditions.
2. If a product is composed of a large number of parts, it conceivably can have a low reliability
3. Redundancy refers to backup parts or systems built into a product (or service). Their purpose