Chapter 08 – Location Planning and Analysis
8-1
Education.
CHAPTER 08
LOCATION PLANNING AND ANALYSIS
Teaching Notes
Facility location refers to the location of a service or manufacturing facility with respect to customers,
suppliers, and other existing facilities such that it allows the company to gain a competitive and/or
strategic edge. In making a location decision, both tangible costs (e.g., cost of operating the facility; cost
of land (if it applies); cost of labor, taxes, and utilities; cost of inbound and outbound transportation) and
intangible costs (e.g., availability of qualified labor and labor climate) must be considered. Because the
location decision usually involves making a large capital investment, it not only affects the firm’s ability
to compete but also has long-term strategic implications. Therefore, in making the location decision, we
should consider issues related to marketing, production, transportation and other relevant costs as well as
the strategy of the organization. The importance of various factors in relation to the location decision will
vary between service and manufacturing organizations and from industry to industry as well.
Reading: Innovative MCI Unit Finds Culture Shock in Colorado Springs
1. The most severe fallouts from the move to Colorado were:
a. Numerous key executives and engineers, and hundreds of the division’s minority
population refused to relocate, or fled Colorado Springs soon after relocating.
2. Mr. Liebhaber should have sought out more information by conducting surveys of workers,
managers, and engineers asking them for the following information: how likely they were to
move, ratings of factors that would affect their decision to move, ratings of factors that they
valued about their current work environment, and ratings about factors that they considered
important for quality of life issues. Mr. Liebhaber seems to have considered his own quality of
life and work issues only.
Reading: Site Selection Grows Up: Improved Tech Tools Make the Process
Faster, Better
1. Tech tools have improved the process of site selection by providing in-depth market research
analyzing traffic volumes, concentration of other retail businesses, and demographic data. In
2. Franchisors also can use geoVue and other similar tools to analyze changes in performance,
demographics, or other factors that would warrant closing or relocating a facility.