Chapter 02 – The Political, Legal, and Technological Environment
The World of International Management: Social Media and the Pace of
Change
1. Summary:
This vignette discusses the ability of social media to influence world events. The
Arab Spring led to real reforms at a pace never before seen in Northern Africa and
the Middle East. Unlike previous revolutions, which lacked any widespread,
immediate communication tools, the Arab spring protestors were equipped with
smartphones and social media. Twitter and Facebook morphed from informal,
friendly networking sites to powerful weapons. Groups used Facebook to announce
events, garner online support, and encourage people to participate. Attempts to
block social media backfired and increased the number of protestors. In addition,
protestors became journalists to the international community, with no lag time in
broadcasting the news. As a result, governments such as the United States were
pressured to take a stand and to lend assistance.
From a business standpoint, production and GDP were negatively affected almost
overnight. One silver lining from the rapid regime changes is the potential for
equally as fast transitions to more open trade and business dealings. Managing the
political and legal environment will continue to be an important challenge for
international managers, as will the rapid changes in the technological environment
of global business.
2. Suggested Class Discussion:
1. Students should be able to discuss how social media influences the political and
business environments in countries seeking to transition into
democracies―without the blessing of the government.
2. Students should be encouraged to consider strategies to use social media to the
advantage of international markets in unstable political environments.
3. Related Internet Sites:
Google Arab Spring, Tunisia, Egypt, Yemen, Libya:
{http://www.google.cn/}
Facebook―Arab Spring: {http://www.facebook.com}
Wikipedia: {http://en.wikipedia.org/wiki/Arab_Spring}
Business Week: {www.businessweek.com}
2-2