The Assessment of Process – The extent to which the manner of considering the action, decision
In addition for institutions operating internationally, differences in cultures, societal values and ethical
systems should be considered in the assessments. “Culture and ethics vary from one society to another and
17. The 2011 National Business Ethics Survey, Workplace Ethics in Transition, issued by the Ethics
Resource Center (ERC) reports the following resultsi:
The percentage of employees who witnessed misconduct at work fell to a new low of 45
percent, compared to 49 percent in 2009 and well below the record high of 55 percent in
2007.
Those who reported bad behavior reached a record high of 65 percent, up from 64 percent in
2009 and the record low of 53 percent in 2005.
Retaliation against whistleblowers rose with 22 percent who reported misconduct saying
they experienced some form of retaliation compared to 15 percent in 2009 and 12 percent in
2007.
The percentage of employees who perceived pressure to compromise standards in order to
do their jobs climbed five points to 13 percent, just shy of the all-time high of 14 percent in
2000.
These results show a declining rate of instances of misconduct in workplace behavior, and
increase in reporting it, and increase in retaliation against whistleblowers, and an increase in
pressure to compromise standards. How should we interpret these somewhat contradictory
findings with respect to corporate culture and ethics in the workplace?
The results may likely be driven by a weak economy and the use of social networking at work. Often
companies behave differently during economic difficulties (hopefully more ethically). During economic
downturns there may be less pressure to commit financial statement fraud as the analysts expect a downturn