Chapter 01 – Introduction to Financial Management
Integrated Mini-case: Corporate Citizenship
What is a company’s responsibility to society? Proponents of the modern view of
stakeholder theory argue that companies have a social obligation to operate in ethically,
socially, and environmentally responsible ways. This active approach is referred to as
corporate social responsibility (CSR) or corporate citizenship. The idea of corporate
citizenship is that a firm should conduct its business in a manner that meets its economic,
legal, ethical, and philanthropy expectations.
The economic responsibilities have the highest priority. A firm must be efficient and
survive over the long term in order to be useful to society. It must also execute its business
activities in a legal and ethical way. These responsibilities are those over and above the ones
codified in laws and are in line with societal norms and customs. They are expected, by
society even though they may be ill-defined. This could include things such as
environmental ethics. Philanthropy is the least important priority. The corporate citizenship
concept focuses more on engagement with stakeholders to achieve mutual goals.
Some corporations have responded to this trend by including CSR-oriented
statements in their corporate goals. These statements recognize that CSR has value in a code
of conduct or ethics, a commitment to local communities, an interest in employee health and
education, an environmental consciousness, and recognition of social issues (e.g. diversity,
social fairness, etc.). In October of 2006, The Conference Board surveyed large U.S. firms
on corporate citizenship issues, 198 firms responded. When asked about the top 3 CSR
topics receiving attention at the company, the results were: