Chapter 9 – Short-Term Profit Planning: Cost-Volume-Profit Analysis
Case 9-7: Pancake World
Note to Instructor: The Pancake World Case is based on the actual experience and disguised data of a
franchise owner of one of the well-known pancake restaurants.
1) From the information that the annual number of guests, it is possible to get the average variable
cost per guest of $3.82 = $497,000 ÷ 130,000. Since the average ticket price per guest is $7.45,
breakeven in number of guests can be calculated as follows.
Fixed Costs ÷ (Selling Price − Variable cost) = number to break even
$281,000 ÷ ($7.45 − $3.82)/guest = 76,987 guests per year
76,987 guests per year ÷ 365 days per year = 211 guests per day.
Louis looks to the weekly managers’ report (Exhibit 3 under the guest count row near the bottom
of the Exhibit) to find out what the average guest count is for weekdays and the weekend.
Weekdays are Monday to Thursday and weekend days are Friday to Sunday. Average weekday
guest count is 415 guests. This shows a difference of 204 guests from the breakeven number.
Weekend average guest count is 633 guests. The difference is 422 guests from the breakeven
guest count. Louis sees a good safety margin.
Weekends tend to be busier than weekdays. Also, when holidays fall on a weekday this brings up
guest count and expenses. The annual breakeven gives a useful figure for planning. While
demand varies during the week, variable costs (food and labor) follow the demand, and fixed
costs tend to be monthly and/or annual. So, seasonality plays a minor role in breakeven analysis
over the course of a year.
2) Referring to Exhibit 3 under the Labor % row gives labor % breakdown per day. Calculating the
average for the week a figure of 22.5% labor cost has been achieved. This is one percentage point
below the company’s requirement. Labor cost is a significant part of operational expense and
keeping this figure along with total food cost % in line ensures profitability.
3) The use of CVP in Louis’s restaurant is critical. The profit margin average in the restaurant
industry is 10%. With strong competition being common for restaurants of this type, competing
on a good value makes it important to be cost-effective in all phases of operations, especially the
management of labor and food.
PW is a mature firm in a mature market. With low profit margins common in the industry, high
leverage could be an advantage, and it is often utilized in the industry through such techniques as
growth in number of restaurants and extending the number of hours the restaurant is open. On
the other hand, a key feature of the cost structure of the restaurant is that most costs are variable,
food and labor, so that it is difficult to achieve a high degree of operating leverage. One thing
that helps is to outsource some types of labor (e.g., payroll processing) and outsource some
aspects of food inventory (food delivery, by U.S. Foodservice Inc.) to allow the restaurant to
focus on customer service and improving customer loyalty.
9-21
Education.