Chapter 9 – Short-Term Profit Planning: Cost-Volume-Profit Analysis
This is approximately $285,453 ÷ ($26.99 + 1.91 + 7.66 + 3.52 = $40.08) = 7,122 ticket holders, at
the $26.99 average per capita revenue from ticketing and assuming the per capita revenues for
parking, concessions, and merchandise
Alternatively,
The above approach ignores the contribution of “comp” tickets and uses only paying ticket holders.
However, comp patrons should not be ignored because the also pay for parking and buy food and
merchandise. Thus, a preferred approach would be to include directly in the analysis the fact that
“comp” ticket holders will pay for parking, food, and merchandise, as follows:
a) The contribution per paying customer is $37.03 = $42.08-$3.049
b) The contribution for each comp customer is $10.04 = $13.09 – $3.049, where $13.09 = $1.91 +
Assumptions and Discussion Points
The above analyses assumes a constant purchase mix of ticket types, as set out in Exhibit A. Also, there
are a number of other key assumptions.
1. Our solution assumes that the $1.74 of other variable expense applied to both paying ticket
holders and comp ticket holders. That is, the COGS for the concessions and insurance are applicable to
each customer, whether paying or not. Some students will note that the Flash Report provided to me by
Alltel Pavilion staff is inconsistent with this because it shows project variables expense of $1.74 × 8,251
= $14,323. The Alltel staffs’ calculation seems to imply that only paying customers cause these costs. I
decided to leave this discrepancy in the case to add some realism—I can add it to the class discussion and
use it to reinforce the importance of accuracy and consistency; depending on my goals for the class I
2. In my experience with the case, a number of students will assume the costs provided in the
Flash Report for the ancillaries (parking, food, and merchandise) are fixed costs only. I remind them of
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