Chapter 16 – Operational Performance Measurement: Further Analysis of Productivity and Sales
16-49 (continued -1)
3.
MEMO
TO: Rajat Patel, Integrated Medical Care
FROM: Joseph Marin, Marin & Associates
I have calculated the financial partial productivity measure for IMC
for the current and prior year and the supporting documentation is
attached.
Nursing productivity improved by .003882 over the prior year, while
administrative productivity improved by .012823. I attribute this to the
There was a small decline in the pricing component of productivity,
since average wages increased in both nursing and administrative
support; overall, taking both the change in wages and change in hours
into account, the financial productivity of both nursing and administrative
support improved from the prior year.
An important finding is that the financial partial productivity of FMC
compared very well to the industry average, with a current productivity for
nursing at .04168, compared to the industry average of .035. This is a
significant achievement and shows that the management of the FMC
practice in nursing support is in very good shape. In contrast, the
financial partial productivity for the administrative support is below the
16-41
Education.