Chapter 11 – Decision Making with a Strategic Emphasis
Reading 11-2: Analyzing Sustainability Impacts
To bypass traditional “triple-bottom-line” thinking, the authors offer a practical tool that can determine
the real costs and benefits of going green. This cost-benefit tool allows financial managers to consider
both the financial and social outcomes of potential decisions without the need for advanced knowledge of
sustainability models or methods. The process requires five basic steps. This article provides a practical
tool that can be used to determine the real costs and benefits of” going green.”
Discussion Questions
1. What is the principal link between this article and the material discussed in Chapter 11 of the
text? What motivation is offered by the authors to expand the basic decision model presented in
Chapter 11?
latter of which may be difficult to estimate in practice. The basic motivation for the recommendation
by the authors to expand the decision-making model is stakeholder demands: increasingly, regulators,
customers, potential customers, investors, and legislators are requiring more accountability as regards
environmental and social impacts of business.
2. In the opinion of the authors of this article, what are “sustainability outcomes” a function of?
The article defines “sustainability” outcomes as the sum of sustainability performance (i.e.,
environmental and/or social impacts of decision making) and stakeholder reactions (media reports,
public opinion, legislative attention, etc.). Given this definition, one could revisit question 1 above and
3. Provide an overview of the five-stage decision process recommended by the authors as a way to
incorporate sustainability outcomes into traditional decision-making models.
The authors suggest the following five-step decision process as a structured way to incorporate
sustainability outcomes in decision analysis:
1. Traditional (Cost-Benefit) Analysis
4. Provide an overview of the CityClean, Inc. example offered by the authors.
The hypothetical example provided by the authors involves a business, CityClean, Inc., that provides
various cleaning services to area businesses/local government and that is considering a move to more
environmentally friendly cleaning supplies. An expanded cost-benefit analysis of this decision (to
include sustainability performance) is presented in Figure 3 of the article. The net monetary annual
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Education.