Chapter 01 – Cost Management and Strategy
1-59 GM Ignition Defect, Brand Value (20 min)
This problem is best used for class discussion, as there are a likely to be a
wide range of views expressed and an opportunity for useful dialogue
within the class regarding the ethical issues in the case.
1. In situations like this the management accountant should consider the
IMA ethical standards of competence, confidentiality, and integrity.
The standard of competence requires the management accountant to
perform their duties in accordance with “relevant laws, regulations, and
technical standards.” This would include required reports to the National
Highway Traffic Safety Administration (NHTSA) regarding product safety.
The standard of confidentiality is important in this situation because it
requires the management accountant to keep information confidential
unless legally required or otherwise authorized to disclose it. Note that
the IMA guidance on application of ethical standards states that the
disclosure should begin within the company, and then proceed to and IMA
Ethics Counselor and then to an independent attorney.
The standard of integrity is applicable because it guides the
management accountant to refrain from conduct that would impair the
accountant’s ability to act ethically, and also to refrain from activities that
might discredit the profession.
Overall, a key lesson from the GM defect case is that a company must
have an open and ethical culture in which problems like this one are
promptly identified, communicated internally (and externally when
appropriate), and dealt with appropriately. To address their internal issues
on the matter and to increase transparency within the company after the
February announcement, GM formed a program, “Speak Up for Safety,” to
motivate employees to act in the desired manner.
2. There has been much controversy and speculation about the cause of
the delay. Some of the reasons offered are as follows:
Some would argue that cars cannot be perfectly safe, and that safety
1-49
Education.