Chapter 4
TIME AND CAREER
MANAGEMENT 4
Chapter 4 Changes from the 9th Edition to the 10th Edition
The entire chapter has been updated with 60 (94%) new references to this new edition.
When the text refers back to the opening case to illustrate the application of the text to
the case, it is now identified to stand out making them easier to find.
The Time Management section has some reorganization and additional topics.
Multitasking has been moved to the last subsection with the title Multitasking,
Interruptions, and Procrastination. Interruptions and procrastination are new topics with
these headings.
There is more discussion of using electronic devices as time management techniques.
The time management exhibits are now online so students can fill out electronic time
logs, to-do-lists, and plan their week and schedule it, and keep a daily schedule.
There are minor changes throughout the chapter to improve the content and provide new
references to support the continuing use of prior topics. Again, the use of the word “we”
has been changed in several places to you for a more personal writing style.
The section Analyzing Time Use has been changed to Analyzing Time Use with a Time
Log to emphasize the need to use a time log to analyze time use.
The introduction to the Priority Determination section has been re-written with all new
references.
The section on writing a Resume no longer has details of writing each section on the
resume, but the example resume is still Exhibit 4.8. It now states to go to the college
career center or online for more details.
The section on Getting Raises and Promotions now has less detail on preparation for
getting a raise or promotion, and deleting asking for it, and changing organizations.
All of the Application Situation boxes have been changed.
The case has been updated and now includes a new case question with a source of a
video to watch and discuss three parts of Jay-Z’s career.
NOTE: Some professors believe this chapter should be placed at the end of the book after covering the other topics. The
topics of time and career management do fit in this first section “Intrapersonal Skills,” not the last section “Leadership
Skills.” However, you have the option of covering this chapter last as there is nothing in this chapter that is required
knowledge for future chapters; or you can skip it.
Chapter Outline
I. HOW TIME MANAGEMENT AND CAREER SKILLS AFFECT BEHAVIOR,
HUMAN RELATIONS, AND PERFORMANCE
II. TIME MANAGEMENT
A. Analyzing Time Use with a Time Log
B. Priority Determination
1. Priority determination questions. 2. Assigning priorities. 3. The To-Do list.
C. Time Management System
Step 1. plan each week, Step 2. schedule each week, Step 3. Schedule each day
D. Multitasking, Interruptions, and Procrastination
E. Time Management Techniques
III. CAREER MANAGEMENT.
A. Career Stages.
B. Career Planning and Development.
C. Getting a Job.
1. Career plan, 2. Resume and cover letter, 3. Research, 4. Prepare for Questions.
5. The interview.
D. Resumes
E. Getting Raises and Promotions.
1. Tips to help you get ahead. 2. Career paths. 3. Preparation for getting a raise or
promotion 4. Job shock
F. Apparel and Grooming
1. Dress for the organization and job. 2. Job interview. 3. Wear quality clothes.
4. Dress and groom conservatively. 5. Casual dress. 6. Suggestions for men.
7. Suggestions for women.
LECTURE OUTLINE PLUS
Power Point: You may use the Power Point supplement to enhance your lectures. Even if your classroom is not
equipped to use Power Point, you can review the material on your personal computer to get teaching ideas and to
copy the slides. Copies of the slides can be made into overheads.
I. HOW TIME MANAGEMENT AND CAREER SKILLS AFFECT BEHAVIOR, HUMAN RELATIONS, AND
PERFORMANCE
Time and career management skills contribute to career success.
II. TIME MANAGEMENT
KT- time management- refers to techniques designed to enable people to get more done in less time with better results.
Work Application (WA): NOTE: All the work application questions appear in the test bank
so that you can assess students’ ability to apply the concepts to their work world. However,
because student answers will vary, there are no answers in the test bank.
WA 1- Why are time management skills important? How can you benefit by using the time management information
discussed in this chapter?
SA- The most critical aspect for a manager’s job is to make sure the job gets done. Often, time is a crucial factor. It is up to
A. Analyzing Time Use.
1. Time log. KT- time log- a daily diary that tracks activities and enables one to determine how time is utilized.
The starting point in time management is to determine how we use our time. With the aid of a time log, Exhibit 4-1 we can
record our time use for one or two weeks.
Analyzing time logs. In the text there are ten questions that can help you determine areas where time management
improvement can be made.
LO 1. Explain how to analyze your use of time with a time log.
To analyze your time keep a time log for one or two typical weeks, then answer the ten questions in the text to analyze
2. Multitasking. Doing more than one thing at a time can decrease performance.
Self-Assessment Exercise 4-1 Multitasking indicates if it might be a problem.
WA 2- Identify your three biggest time wasters, preferably with the use of a time log. How can you cut down or eliminate
these time wasters?
SA- My three biggest time wasters at work were: 1. waiting for the machine to be set up. It took about an hour before the
machine would start up. They should get the machines set up at night, so we can start right away. 2. Extending breaks and
B. Priority Determination. KT- priority- a preference given to one activity over other activities.
1. Priority determination questions.
Exhibit 4-2, To Do List, may be shown while explaining how to set priorities. Or you may read the three questions below.
LO 2. State the three priority determination questions and when an activity on the to-do list is a high, medium, low, or
delegate priority.
1. Do I need to be personally involved? 2. Is the task my responsibility or will it affect the performance or finance of my
department? 3. Is quick action needed? You have a high priority when you answer yes to all three questions. You have a
(1.) Do I personally need to be involved because of my unique knowledge or skills? (Yes or no)
(2.) Is the task within my area of responsibility, or will it affect the performance or finance of my department? (yes or no)
(3.) Is quick action needed? (yes or no)
2. Assigning priorities.
If you answer no to question 1, delegate the task. If you answer yes to all three questions it is a high priority. If you answer
yes to question 1 and no to 2 or 3 it is a medium priority. If you answer yes to question 1 and no to question 2 and 3 it is a
low priority.
3. The To-Do list.
Application Situations
Prioritizing To DO List Activities, AS-4.1
1. H High. The answer is yes to all three questions. This is what your job is all about.
2. D Delegate. No to question 1. Have Rita tell the salesperson that you don’t do any purchasing. Send him, and all
4. H High. Yes to all three questions. A 20 percent increase is significant. It takes time to plan and organize the necessary
5. M Medium. Yes to question 1 and 2 no to question 3. It is important to work at decreasing your turnover rate, but it can
6. D or L. Not knowing who he is or why he is calling makes it impossible to answer the three questions. However, you can
7. M Medium. Yes to questions 1 and 2 no to question 3. If it was urgent Sandy would not have asked for an appointment.
8. M Medium. Yes to question 1 and 2 no to question 3. It is not the production manager’s job to meet salespeople.
9. H High. Yes to all three questions. Before you go to see Tom, be sure to have an explanation and suggested solution to
10. L Low. Yes to question 1 no to 2 and 3. Read it when you have time.
WA 3- Identify at least three of your major priorities related to your education.
SA- 1. The first thing I need to do is give school work a higher priority; sometimes I party rather than do my work. 2. To
WA 4- List at least five activities you need to complete, a to do list. Prioritize each, answering the three priority
determination questions, as H, M, or L.
SA- 1. Study for human relations test- Y, Y, Y,- H priority. 2. Do accounting homework- Y, Y, Y,- H priority. 3. Wash my
C. Time Management System. The four major parts of the time management system include priorities, objectives, plans,
and schedules.
LO 3. List and explain the three steps in the time management system.
Following the time management system, the first step is to plan each week, secondly one schedules each week, and thirdly
The three time management steps:
Step 1. plan each week, on a plan for the week of sheet, show/see Exhibit 15-3. Begin by setting a few nonroutine tasks
objectives for the week. Then determine the activities, priority, time needed, and day you will schedule the activities that
will enable you to achieve your objectives.
Step 2. schedule each week, during, or after, you plan your week you should fill-in the schedule for week of sheet,
show/see Exhibit 4-4. Remember not to schedule too many activities, most managers need at least 50 percent of their time
unscheduled to handle the unexpected events. Your schedule gives you the “big picture” for the week showing you when
you should be performing your high priority items.
Step 3. Schedule each day. Before you leave work, or the first thing in the morning schedule your day on a schedule day of
sheet, show/see Exhibit 15-5. This enables you to focus on your objectives and high priority items. Before stopping work
on a scheduled activity, to complete a unscheduled activity, be sure to ask yourself “is the unscheduled activity more
important?” if it isn’t let it wait until your higher priority scheduled activity is complete.
Application Situations
Time Management, AS-4.2
11. C. Plans. Plans are the “how” the objectives are achieved.
12. A. Priorities. Our major responsibilities help us determine priorities, which are sequential.
SB 15.1- Time Management System can be used to develop students’ time management skill. Note One of the book
reviewers recommends using the time management system for a week before requesting students to do so.
D. Multitasking, Interruptions, and Procrastination
1. Multitasking. It doesn’t work well with multiple task that require concentration.
2. Interruptions and Distractions. Do your best to stop them.
3. Procrastination. As Nike says, Just Do It!
E. Time Management Techniques. (Say: there are 68 suggestions on how to improve your time management. Over a period
of time, utilize the techniques that are relevant to you.)
Self-Assessment Exercise 4-2, Time Management Techniques: list 68 time saving ideas.
LO 4. Identify at least three time management techniques you presently do not use but will use in the future (items
in the should-use column of Self-Assessment Exercise 4-2).
WA 5- From the 68 time management techniques items, lists the three most important techniques you “should” be using.
Explain how you will implement each technique.
SA- 1. Getting a start on my priority items, I need to start sooner and spend some time on them. 2. schedule a time for
III. CAREER MANAGEMENT.
A. Career Stages. The major career stages are:
LO 5. Describe the four career stages.
The 20s- proving ones ability as one gets started. The 30s- development of expertise, questioning career. The 40s and 50s-
1. The 20s when managers are challenged to prove they have what it takes to be successful. If you want to succeed in
management you will have to work hard. Businesses are not looking for managers and employees who want to punch a
clock; they want people who are willing to come in early and stay late when things are busy.
2. The 30s when managers develop expertise and try to gain visibility with top management.
3. The 40s and 50s when most managers realize how high up the corporate ladder they will climb.
4. The 60s and 70s when people look to retirement.
WA 6- Which career stage are you in? Does the information stated about your career stage relate to your career? Explain.
SA- I am in the 20s career stage. Yes the information makes me realize the need to determine what I want to do, then to
B. Career Planning and Development.
KT- Career planning- the process of setting career objectives and determining how to accomplish them. KT- Career
development- the process of gaining skill, experience, and education to achieve career objectives.
Suggestion: Have student view BM Video Module 4, Success, before developing a career plan.
Exhibit 4-6, Career Planning Model, may be shown to illustrate the five steps below.
LO 6. List and explain the five steps in the career planning model.
To develop a career plan one should follow the steps in the KT- career planning model:
1. do a self assessment,
2. determine career preferences and exploration,
3. set career objectives,
4. develop a plan to achieve objectives,
5. control one’s career. You are responsible for your advancement.
WA 7- What career development efforts are you making?
SA- I’m in career planning stage 2, determining what I want to do. My major career development effort is to get my college
Idea. It is helpful to have a person from the college’s career services talk to the students about the ways they can help them;
or do it yourself.