3. A customer orientation has led companies to adopt the principles of the lean
business model in response to consumer demands. The essence of customer
orientation is that all managers and employees should be sensitive to the wants and
4. Direct labor refers to the efforts of employees who physically convert materials to
finished product. Indirect labor refers to the efforts of factory employees who do not
5. Factory overhead is limited to indirect costs that are incurred in the production
process. That is, it consists of activities that support the production process, such
as indirect material, indirect labor, heat, and related factory utilities. Selling and
are expensed as period costs.
6. Direct materials are raw materials that physically become part of the product and
can be clearly traced to specific units or batches of product. Indirect materials are
7. Direct labor can be either a prime cost or a conversion cost.
8. Direct costs include: costs of materials such as circuit boards, wires, television
tubes, smartphone cameras, memory chips, and processors, as well as the labor of
workers who assemble the products.
are possible as these lists are not comprehensive.
9. The production manager should likely not be evaluated on the basis of operating
10. Management usually must be able to predict financial performance to be successful.
11. Product costs are capitalized because they represent a future value (an asset) to the
Financial and Managerial Accounting, 6th Edition