Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Chapter 20: Leadership: Motivating Change within Organizations
GLOBAL INSURANCE
Discussion Question Answers:
1. The human resources manager is likely to be against the proposal. The changes make her
worse off because it reduces her influence and power within the organization. For instance, she
will have a reduced training budget under the new system. Also she will have less power in
determining pay ranges for employees, and so on. The underwriters will also be against the
2. Both the underwriters and the human resource manager are expected to play key roles in
3. First, he should consider changes in the performance evaluation and reward systems for the
human resource manager and the underwriters. It is important to increase the incentives of these
individuals to work to implement the proposal successfully. Second, the CEO might design the
proposal to reduce the negative distributional consequences on the underwriters and the human
resources managers. For instance, he might guarantee the individuals good jobs in the new
