2. A preferences-based explanation for the differences in consumption between the two countries
would focus on potential differences in tastes and preferences between the citizens of the two
countries. For example, one country might be populated by people who have strong cultural or
religious conditioning against consuming alcohol, while people from the other country are
known to “enjoy a bottle of wine with every dinner.” Changing people’s preferences can be
difficult and so it is often useful to look at potential economic explanations first (since a manager
typically has more control over changing constraints than preferences). Also it is often difficult to
INTERWEST HEALTHCARE CORP
Discussion Question Answers:
This case is based on an actual business. The real CEO subscribed to the “good citizen model.”
He reasoned that the hospital administrators did not understand the importance of accurate
information reporting to the company. He had several meetings and retreats with the relevant
employees. He encouraged accurate reporting, stressed its importance, and motivated
face-to-face meetings between hospital and corporate personnel. None of these actions had the
To motivate increased concern about the information system among hospital administrators, the
RISK AVERSION VERSUS RISK TAKING
Discussion Question Answers:
It is generally difficult to change a person’s preferences toward risk. A short experience in
gambling is unlikely to do so. The training program might identify individuals with risk
tolerances Trilogy desires. However, the people are already hired and this is unlikely to be the