
Module 09 - Formats for Letters and Memos
Part 2: Answers to Textbook Assignments
Questions for Comprehension
9.1 What are the differences between mixed and open punctuation? (LO 9-1)
The primary differences are whether indentations are used and the location of the date and
complimentary close. In block format, these features are flush with the left margin. In modified
9.2 What are the differences between block and modified block letter formats? (LO 9-1)
The primary differences are whether indentations are used and the location of the date and
complimentary close. In block format, these features are flush with the left margin. In modified
9.3 What are the differences between block format for letters and the formats for memos?
(LO 9-1, LO 9-4)
A memo would omit the salutation and close, instead having a Date/To/From/Subject block at the
9.4 What is the Postal Service Abbreviation for your state or province? (LO 9-3)
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9-1