Type
Solution Manual
Book Title
Business Communication: Building Critical Skills 6th Edition
ISBN 13
978-0073403267

978-0073403267 Chapter 4 Answers to Textbook Assignments

April 6, 2019
Module 04 - Planning, Writing, and Revising
Part 2: Answers to Textbook Assignments
Questions for Comprehension
4.1 What processes do writers use? (LO 4-1)
Realize that the first draft can be revised, write regularly, break big jobs into small chunks,
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-1
Module 04 - Planning, Writing, and Revising
4.2 How is revision different from editing? From proofreading? (LO 4-4)
Revision means making changes that will better satisfy the writers purposes and audience.
4.3 What are good strategies for overcoming writer’s block? Procrastination? (LO 4-8)
To overcome writers block: Participate actively in the organization and the community.
Learn as many strategies as you can. Talk positively to yourself. Talk about writing to other
people.
4.4 Which processes that expert writers use do you already use? How could you
modify your process to incorporate at least one more on the list? (LO 4-1)
Of course, students may answer this question in any number of ways. Make sure students
give clear, defined answers, using the terms and concepts throughout this module. Prior to
4.5 Of the people who have seen your writing, which one(s) have given you the most
useful feedback? What makes it useful? (LO 4-6)
4.6 In which areas are you best at giving feedback to other people? How could you
make your feedback even better? (LO 4-6)
4.7 Think about the form letters you have received. How do they make you feel? If
they have flaws, how could they be improved? (LO 4-7)
4.8 Interviewing Writers about Their Composing Processes (LO 4-1)
This assignment can be made more challenging by asking students to compare and contrast
the composing processes of two or more writers or to compare the composing process of the
writer interviewed with the material about processes that help and hurt writers.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-2
Module 04 - Planning, Writing, and Revising
Some students may need help finding writers to interview. Faculty and administrators on
campus as well as people in business and government are good candidates.
4.9 Analyzing Your Own Writing Processes (LO 4-1)
Students need help to write effective memos. The following problems arise:
Many students do not revise at all; they only edit and proofread.
Some students make drafts worse when they revise, not better. Their analysis of their
composing processes may also be weakened by their inability to evaluate their own
writing.
4.10 Checking Spell and Grammar Checkers (LO 4-5)
Some spell-checkers will find more errors than others. Be sure to warn students to look for
usage errors as well. In some cases, students may suggest changes different than the ones
1. Answer to an Inquiry
Thank you for your recent request about our Better Burger” campaign. We initiated
the campaign after hearing from customers who said they wanted a more nutritious
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-3
Module 04 - Planning, Writing, and Revising
2. Performance Appraisal
This quarterly performance appraisal is for Lisa. She had a good quarter, which
ended with a 22 percent increase in her sales for the three months. In fact, Lisa
3. Brochure
Think Las Vegas is only a place to gamble? Think again! There is much to do in Las
Vegas for families, too, such as theme parks, magic shows, and sporting events. You
4. Presentation Slides
How to Create a Web Résumé
Omit home address and phone number.
Use other links only if they help an employer evaluate you.
Be professional.
4.11 Giving and Evaluating Feedback (LO 4-6)
Make sure that students express their feedback using positive emphasis—that is, even
statements that seem critical should be expressed in terms of what the reader or listener can
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-4
Module 04 - Planning, Writing, and Revising
Polishing Your Prose: Using Spell and Grammar Checkers (Odd-numbered answers are
in the back of the textbook.)
Several answers are possible—here are likely ones.
2. Even if you possess the right skills, landing the job you want can be tricky.
4. Quite a few organizations have a board of directors that oversees how the organization
operates.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-5
Module 04 - Planning, Writing, and Revising
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution
in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
4-6

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