Chapter 09 - Writing Short Reports
Internet, in databases) to 6nd out the extent to which other companies are using Skype and OpenMeetings and
their experiences with it. The boss is likely to want such information.
It is also important for students to research what sales sta# and retailers do, what they talk about, etc. Without
understanding the end users in question, the students will not be able to make wise choices about information
to include or about interpreting that information for the boss.
The organization plan should focus on whatever factors turned out to be the most signiticant and should put
these in a logical order. For example, if there is a “deal-breaker” factor—a feature of using Skype or
Probably the topics to be covered should be logically grouped so that there are no more than four or 6ve main
To the best of their ability, students should try to interpret the information in terms of its likely meaning for the
reader. They should not just present what they found without adapting it to the reader (which is a common
problem in student reports).
It is possible that tables or other graphics will help the students with their presentation of information. See if
any part of Chapter 3 looks useful for this problem, and, if so, explain how to integrate the visual into the text.
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