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For speakers to be consistently efficient at verbally conveying their intended meanings,
they must
a. understand that intended meanings may not be fully conveyed by a message because
of a variety of factors.
b. use shared language that has a universal meaning.
c. reiterate their message more than once to the recipient.
d. constantly define what their words mean during an communication interaction.
During the _________ phase of workplace mobbing, victims are labeled by the
administration and/or mob.
a. first
b. fifth
c. initial
d. fourth
_______________occurs when the speaker takes general information (premises) and
draws a conclusion from that general information.
a. Inductive reasoning
b. Causal reasoning
c. Analogical reasoning
d. Deductive reasoning
When is the proper time to inquire about salary?
a. at the end of an interview when the interviewer asks if you have any questions
b. before you accept the interview
c. after you are hired
d. after you are offered a job
E-mail systems and other forms of communication technology make employees more
efficient while simultaneously
a. increasing their workload.
b. slowing them down.
c. complicating their work.
d. none of the above
Which of the following is accurate regarding video clips?
a. They can add excitement to any presentation if you are prepared.
b. It is acceptable to make the audience wait briefly while you find your clip.
c. Videos should never be put into a PowerPoint.
d. Videos are seen as a waste of time in professional presentations.
___________ is your physical ability to detect sounds.
a. Hearing
b. Listening
c. Whispering
d. Sensing
Joining the local, regional, or national chapter of a(n) ___________ will greater
enhance your ability to network with professionals that may be looking to hire.
a. professional association
b. Internet provider
c. private employment agency
d. word of mouth campaign
Experience outside of a job that you have gained through internships, class projects,
volunteering, or student organizations is known as
a. relevant experience.
b. applicable experience.
c. school experience.
d. extracurricular experience.
What tips should you follow when conducting an interview?
a. Ask all the questions you wanted to ask.
b. Present yourself as a professional.
c. Develop an interview schedule.
d. all of the above
The jewelry, tattoos, piercings, and makeup a person uses are known as emblems.
a. True
b. False
Moral principles or rules that determine ethical behaviors are known as
a. codes of honor.
b. values.
c. beliefs.
d. impressions.
The purpose of a generic rsum is to
a. provide a starting point for customizing your rsum to each position.
b. serve as a catch-all rsum for most positions for which you apply.
c. apply for entry level positions.
d. provide employers with a general sense for who you are as a candidate.
The location, time, and occasion where communication occurs is referred to as
a. context.
b. setting.
c. environment.
d. background.
Tools used by a speaker to help support the audience’s interest in and understanding of
the presentation such as visual or audio clips are called
a. props.
b. outlines.
c. supporting aids.
d. PowerPoints.
Issues such as religion and gender differences influence each of our worldviews.
a. True
b. False
Most students land their dream job after graduation.
a. True
b. False
When giving team presentations, the group should
a. separate the team into individual parts and combine it at the presentation.
b. plan, practice, and collaborate the entire presentation together.
c. identify a team leader who is in charge of developing the presentation outline.
d. create the presentation together and pick the best speaker to deliver the entire speech.
Emotional appeal should be included in
a. informative speeches.
b. persuasive speeches.
c. informative and persuasive speeches.
d. neither informative nor persuasive speeches.
A false close occurs when the speaker indicates he or she is finishing and then continues
to introduce new information.
a. True
b. False
Overemphasizing employee failures is one type of workplace bullying that leads to
stress and burnout.
a. True
b. False
Fillers such as “umm” and “like” are considered nonverbal communication.
a. True
b. False
Sometimes it is okay to send a joke through company-wide e-mail as long as it is not
offensive.
a. True
b. False
Which of the following should be included on a rsum?
a. education
b. contact information
c. experience
d. all of the above
What does it mean to say that one cannot not communicate?
a. Everything is communication.
b. Messages have both a verbal and nonverbal component.
c. Messages that constitute communication are only verbal.
d. Messages that constitute communication are only nonverbal.
What definition correctly defines effective use of the round robin technique?
a. making sure the most talented people have the greatest amount of time to talk
b. allowing all members to listen and not interrupt while other team members are
speaking
c. listening to all ideas offered and carefully remove the least valuable one after each
round
d. making a list of all the ideas offered and leave the final solution to a group vote
An individual's listening ability has implications concerning
a. the effectiveness of productivity.
b. teamwork.
c. the overall organization.
d. all of the above
Criteria refer to the standards used to make
a. sure that a deadline is met.
b. a decision.
c. a change occur.
d. something out of nothing.
The act of excluding or denying people of products, rights, or services based on their
race, ethnicity, religion, sexual orientation, gender, age, or disability is known as
a. defamation.
b. discrimination.
c. denying.
d. excluding.
Which of the following is not a part of the job-seeking process?
a. exploring
b. interviewing
c. negotiating
d. researching
What is the role of the telephone during a conference call?
a. medium
b. channel
c. source
d. context
Imbalance that individuals face in college generally works itself out and is not a
problem when they transition to professional life.
a. True
b. False
