Academic databases are the best place to look for
a. high-quality Web resources.
b. articles in scholarly journals.
c. statistics about colleges and universities.
d. encyclopedias and other reference works.
e. numerical data about life in the United States.
Answer:
A representative from the FBI visited Marshall’s criminology class to talk about new
communications technology. When Marshall saw that the speaker was a middle-aged
woman, he couldn’t concentrate on anything she said. He had been expecting the
speaker to be young, and he kept thinking to himself, “What could someone her age
know about the latest technology?” According to your textbook, what aspect of poor
listening was Marshall exhibiting?
a. listening for technique
b. focusing on personal appearance
c. concentrating on details
d. all of the above
e. a and b only
Answer: