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If you receive a job offer but you're waiting to hear from other possible employers, you
can ask the employer for a
A) statement of intent.
B) time extension.
C) do-over.
D) rain check.
Answer:
In the Chicago Humanities style of documentation, the bibliography
A) lists only those works actually cited in the text.
B) lists works in the order cited in the text.
C) can include annotations.
D) does all of the above.
Answer:
To English-speaking U.S. listeners, routine Arabic speech may sound
A) excited or angry.
B) disinterested.
C) timid.
D) all of the above.
Answer:
As you're reviewing your slide deck for the final time, make sure the slides are
A) audience centered.
B) fully operational.
C) concise and grammatical.
D) all of the above.
Answer:
The purpose of visuals is to ________ during a presentation.
A) replace your spoken message
B) support and clarify what you have to say
C) distract and entertain the audience
D) provide decorative embellishments
Answer:
Presentations featuring free-form slides tend to contain ________ presentations with
structured slides.
A) more slides than
B) fewer slides than
C) about the same number of slides as
D) simpler slides than
Answer:
When you need to inform employees that a benefit or privilege will be eliminated
A) the best approach is to leak the news as a rumor rather than make a public
announcement.
B) minimize the impact of the bad news by presenting it in as positive a light as
possible.
C) use the direct approach.
D) use as many hedging words as possible.
Answer:
Which of the following possessive phrases is NOT correct?
A) The team's contract with the players
B) The teams' contract with the players
C) Its advantages to the players
D) It's advantages to the players
Answer:
When choosing fonts and type styles for slides, be sure to
A) use script fonts for emphasis.
B) limit your fonts to no more than two per slide.
C) avoid boldface type.
D) do all of the above.
Answer:
When speaking from notes, it is best to print them on
A) regular white typing paper.
B) heavy note cards.
C) brightly colored note cards.
D) your smartphone.
Answer:
Most business communication should aim for a ________ tone.
A) formal
B) colloquial
C) conversational
D) confrontational
Answer:
Which of these documents would not qualify as primary research?
A) A recent survey of your company's top clients
B) The most recent issue of a trade magazine in your industry
C) Notes from a conversation you recently had with a local government official
D) Your company's latest balance sheet
Answer:
In business messages, using terms such as "if," "hope," and "trust" is
A) usually a bad idea since it takes away from the writer's credibility.
B) a good way to show your modesty.
C) common courtesy.
D) acceptable for very formal contexts.
Answer:
Meeting a deadline is generally less important than building a relationship for
businesspeople in
A) technical career fields.
B) low-context cultures.
C) high-context cultures.
D) high-paying positions.
Answer:
As it pertains to instant messaging, ________ involves making sure that online
correspondents are really who they appear to be.
A) social encryption
B) passcode verification
C) system coordination
D) user authentication
Answer:
When you're writing for mobile devices, use ________ to present the most important
information first and provide successive layers of detail that readers can consume, if
they want to.
A) an indirect approach
B) an inverted pyramid style
C) a data-dispersion approach
D) a curvilinear methodology
Answer:
Breaking down a problem into a series of specific questions is called
A) problem factoring.
B) solution development.
C) deconstruction.
D) systematic inquiry.
Answer:
Consider the following sentence: "Employee turnover has decreased significantly this
quarter, so even though you may question Sam's training methods, you'll have to admit
that his results are impressive." What type of sentence does it represent?
A) Compound
B) Complex
C) Congruent
D) Compound-complex
Answer:
The ________ assesses the readability of a document by ranking it on a 100-point scale.
A) Plain Language manifesto
B) Carnegie Readability ratio
C) Flesch Reading Ease formula
D) Simplified Technical English equation
Answer:
Condolence messages should
A) focus on your own sense of loss.
B) avoid referring to the deceased.
C) be short, simple, and sincere.
D) always be sent via electronic media.
Answer:
________ sentences express one main thought and one or more subordinate thoughts
related to it.
A) Complex
B) Compound
C) Confounded
D) Compound-complex
Answer:
If up to now you have failed to respond to a request, a buffer
A) comes right out and says no to the request.
B) ignores the request altogether.
C) automatically misleads the reader.
D) explains why you have so far not responded to the request.
Answer:
To reduce the formality of an oral presentation,
A) deliver your remarks in a conversational tone.
B) use a large room.
C) seat the audience in rows.
D) do all of the above.
Answer:
When the interviewer makes an offer to you
A) you need to decide whether to accept the offer immediately.
B) say yes immediately no matter how much she offers.
C) thank the interviewer and ask for some time to make your decision.
D) hold out for more money, no matter how much she offers.
Answer:
When you want to develop a paragraph by showing how a general idea is broken into
specific categories, which of these methods would you use?
A) Illustration
B) Comparison and contrast
C) Cause and effect
D) Classification
Answer:
When choosing a background for your slides, the most effective approach is to
A) use dark colors such as blue.
B) pair complex patterns with intricate borders.
C) choose a simple design.
D) use all of the above.
Answer:
Using the passive voice makes sense when
A) you want to be diplomatic in pointing out a problem or error.
B) you want your sentence to be easier to understand.
C) you need to make your sentences shorter.
D) you want to emphasize the subject.
Answer:
Hyperlinks are useful in slide presentations for
A) providing additional details without having to incorporate each detail into a slide.
B) customizing one electronic presentation for several audiences.
C) accessing additional information during question-and-answer periods.
D) doing all of the above.
Answer:
When preparing numerical tables, you should
A) be sure to identify the units you are using.
B) use at least three colors to hold the audience's attention.
C) use a font no larger than 9 points.
D) do all of the above.
Answer:
The concept of ________ will help you design visuals that are consistent from one page
of a document to the next.
A) data enrichment
B) visual parallelism
C) graphical distribution
D) visual enhancement
Answer:
Centered type is commonly used for
A) making the document easier to read.
B) text paragraphs.
C) headings and subheadings.
D) all of the above.
Answer:
Which of the following is the least clear statement of purpose?
A) To determine which of four alternative investments will have the highest return.
B) To analyze four potential investments.
C) To answer the question, 'Which of four investments will provide the highest return?
D) To evaluate and make recommendations based on data.
Answer:
Briefly explain the main difference between an Internet search engine and a web
directory.
Answer:
When planning a presentation, what does it mean to analyze the situation? Briefly
explain each of the tasks involved.
Answer:
List and describe the three methods for organizing a résumé along with the advantages
and disadvantages of each one.
Answer:
