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Which statement about masking feelings is true?
a.Masking feelings is always physically debilitating, even if you do only occasionally.
b.Masking feelings is never appropriate.
c.Masking feelings may be appropriate in certain situations.
d.There is no harm in masking feelings.
Answer:
It is not necessary to cite a source when you paraphrase it.
a.True
b.False
Answer:
_________________ focus on the feelings their conversational partners may have about
what they are saying.
a.Time-oriented listeners
b.Action-oriented listeners
c.Content-oriented listeners
d.People-oriented listeners
Answer:
Tia says, "Ew! Lizards are so gross and scary." Aimee disagrees, "No way! They're
awesome pets and so sweet." Tia and Aimee are disagreeing about the ____ of the word
"lizard."
a.concrete meaning
b.denotative meaning
c.connotative meaning
d.metaphoric meaning
Answer:
Delia and Eloise are so bored of their routines that they decide to completely disregard
predictability and spend a week doing lots of new things they have never done. This is
an example of which strategy of managing relationship dialectics?
a.Temporal selection
b.Topical segmentation
c.Neutralization
d.Reframing
Answer:
Dorri presents two solutions to a problem as if they are the only options when there are
really many choices. Dorri is engaging in the ____ fallacy.
a.straw person
b.comparative advantage
c.ad hominem
d.either/or
Answer:
Your attire will not affect your speech one way or another.
a.True
b.False
Answer:
Sharing meaning can be difficult because language is arbitrary, abstract, and constantly
changing.
a.True
b.False
Answer:
A straw man fallacy occurs when ________________________________.
a.a speaker weakens the opposing position by misrepresenting it in some way
b.the alleged cause fails to be related to, or to produce, the effect
c.a claim is either not supported with evidence or is supported with only one weak
example
d.the person making the argument
Answer:
You are at a scary movies and shout "Oh no!" when you see a particularly scary
sequence. Your response is an example of a
a.constructed message
b.scripted message
c.spontaneous expression
d.immediacy
Answer:
The fact that many people will talk openly with perfect strangers while on an airplane
or a bus suggests that _________________.
a.We communicate to maintain our sense of self.
b.We communicate to exchange information.
c.We communicate to develop relationships.
d.We communicate to meet social needs.
Answer:
To create effective presentational aids, you should be sure that
a.you only use expensive materials.
b.you limit the reading required of the audience.
c.you only use fancy, scripted typeface
d.you can use as many pictures or clip art as possible
Answer:
At a party, Eddie said to Scott, "Hey man, could you do me a solid and pass me those
nachos?" instead of simply saying, "Scottgive me the nachos." At the ____ level, this
question appears to give Scott a choice. At the ____ level, however, his message is the
same.
a.pragmatic; semantic
b.semantic; pragmatic
c.connotative; denotative
d.denotative; connotative
Answer:
Mnemonic devices are _____________________________________.
a.skills used to develop supporting material for a message
b.acts of inference
c.techniques used to aid the memory
d.vocabulary-building techniques
Answer:
Which of the following is true regarding cultural variations in passive, aggressive, and
assertive behavior?
a.Females who have been socialized to embrace feminine gender norms are not likely to
use passive or passive-aggressive communication styles.
b.Differences that exist across cultures and co-cultures are becoming more dramatic.
c.Machismo can lead to assertions of dominance in situations that may not otherwise
warrant confrontation.
d.Collectivist societies encourage a high-level of assertive behavior.
Answer:
A(n) ____ group is a group that forms out of a shared hobby, concern, or activity.
a.service
b.action
c.interest
d.work
Answer:
Lila and Sherin are sitting in their dorm room while Sherin flips through her notes. "I'm
totally going to fail this math test tomorrow," Sherin says. The next day, Sherin takes
her test and learns that she failed it. Her performance on the test is an example of ____
a.incongruence
b.filtering messages
c.halo effect
d.self-fulfilling prophecy
Answer:
As a speaker determines the specific purpose/goal of a speech, his or her prime concern
should be _____________________.
a.the response desired from the audience
b.the audience's knowledge of the speech topic
c.the nature of the speech topic
d.the audience's attitude toward the speech topic
Answer:
You shouldn't use an aid if you would have trouble transporting it to the speech site.
a.True
b.False
Answer:
When incorporating color in your presentational aids, do all of the following except
_______________________________________.
a.avoid using red and green together for color-blinded audience members
b.use the same color to show similarities between ideas
c.evaluate the colors you have chose for their readability and appeal
d.use alternating background colors to maintain viewer interest
Answer:
Which of the following statements is true of body art such as tattoos and piercings?
a.All cultures engage in body modification of some kind.
b.They are a type of nonverbal communication.
c.Body modifications often signals social status or group membership.
d.All of these are true of body modification.
Answer:
Even though the local swim team did not have a single record-holding swimmer on the
team, members' combined efforts and talents helped the team to win the city's
championship meet. This is an example of ____.
a.synergy
b.storming
c.groupthink
d.a support group
Answer:
What is it called when a couple compromises between the desires of one partner and the
desires of the other?
a.neutralization
b.topical segmentation
c.reframing
d.temporal selection
Answer:
Members accept standard practices established by the group and provide positive and
constructive feedback to each other during the ____
a.performing stage
b.storming stage
c.norming stage
d.forming stage
Answer:
A perception check is a skill that is used to ________________.
a.see whether your hearing is normal
b.check to make sure that you really understand who someone is
c.test the accuracy of your understanding of a person's behavior
d.test the accuracy of your understanding of a person's wording
Answer:
Resisting mental distractions is one of the steps to receive messages accurately.
a.True
b.False
Answer:
Before starting a major section of a project, Aja types up a one-page report that
summarizes the issue, major information about it, her group's plan, and their rationale
for doing what they plan to do. She prints the document and gives it to her boss. This
document is called ____________.
a.a symposium
b.an oral brief
c.a written brief
d.a remote access report
Answer:
In asynchronous channels, message exchanges are separated by either time or space.
a.True
b.False
Answer:
In response to Alicia's statement "I brought all the boxes up to the second floor, and he
tells me I didn't do what I was supposed tothat really irks me," which of the following
best holds the characteristics of an effective supportive response?
a."Were you supposed to bring them to the basement instead?"
b."Maybe he didn't yell at you. Maybe he just has a loud voice."
c."He's a real jerk, isn't he?"
d."Yeah, I can understand why you'd be upset."
Answer:
The key to preparing oral footnotes is to _____________________.
a.acknowledge the sources of the information you use in your speeches
b.offer enough credentials to enhance the credibility of the information you are citing
c.include enough information for listeners to access the sources themselves
d.all of these
Answer:
Using the word demanded instead of asked when you mean to show force of action is a
matter of word:
a.specificity
b.familiarity
c.concreteness
d.appropriateness
Answer:
Each verbal language consists of a ____, a collection of words and expressions.
a.lexicon
b.phonology
c.syntax
d.language community
Answer:
When Josh told Amy about what was going on at work and she responded by saying,
"Oh, I'm really sorry. That's awful. You poor thing," Amy was demonstrating
__________________.
a.empathic responsiveness
b.paraphrasing
c.perspective taking
d.sympathetic responsiveness
Answer:
Systematic desensitization is designed to ______________________________.
a.help people learn skills to improve public anxiety
b.give students a chance to evaluate themselves
c.help students overcome physical symptoms of anxiety
d.give people a positive mental picture to focus on
Answer:
Synergy is
______________________________________________________________.
a.the combination of factual factors that create less energy than was initially predicted
b.the multiplying force of a group of individuals working together.
c.the contextual situation that allows for group dynamics
d.an over-reliance on group norms
Answer:
