A perfectly worded “I” statement delivered with total sincerity will ensure that the
other person will not get defensive.
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A competent communicator is able to call on different identities when necessary.
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Nonverbal communication is not as effective at conveying thoughts or ideas as it is at
conveying attitudes and feelings.
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Many nonverbal behaviors are governed by cultural rules.
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While culture has a great deal to do with our perception, it is understood that a person’s
mood and tolerance to stress do not.
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Relative words gain their meaning from comparison.
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The major difference between impersonal communication and interpersonal
communication is the number of people involved.
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Only women are affected by changes in mood.
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In marriage, stonewalling is a strong predictor of divorce.
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Just because we have revealed many different kinds of facts to another doesn’t mean
that we have an intimate relationship.
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Expanding your emotional vocabulary is one suggestion your text makes for
expressing your emotions.
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Seeing a situation from multiple points of view is called self-monitoring.
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Whereas affinity involves liking, respect involves esteem.
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Some research shows that acquiring a higher education can increase your chances of
developing larger and more diverse social networks.
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We are not communicating when we remain silent.
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The authors suggest that aggressiveness is the behavior we should all strive for in
relationships.
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During careful listening, your heart rate will quicken and your body temperature will
rise.
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Studies show that most people have about a 75% chance of accurately identifying
someone who is lying.
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Information about the status of two individuals in conversation can be communicated
by not only their posture, but also eye contact and touch.
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A communication climate has to do with the way people feel about each other as they
carry out activities.
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There are never times when equivocal language can be useful.
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Researchers have found that college students who can pinpoint the negative emotions
they experience, such as anger, also have the best strategies for managing their
emotions.
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Fortunately, just knowing about a communication skill makes us able to put it into
practice.
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While an important factor in making relationships work, listening is still less important
than speaking.
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Women are more likely than men to give supportive responses when presented with
another person’s problems.
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Even across cultures, men tend to say “I love you” more than women.
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Most communication scholars don’t define American Sign Language as nonverbal
communication.
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Research suggests that the most effective conversations about forgiveness contain two
elements¾an explicit statement of your thoughts or feelings, and a discussion of the
implications of the transgression and the future of the relationship.
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Because cultures like Japan and Taiwan are collectivist, people there communicate the
same with members of “in-groups” and “out-groups” alike.
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Tangential responses are one type of disconfirming message.
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Social circles merge and the relational partners take on a new relational identity in the
intensifying stage of relationships.
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All you need to develop good communication skills is common sense.
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Recent research has shown that men achieve intimacy through shared activities.
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Almost all messages have
A. a content dimension.
B. a relational dimension.
C. both content and relational dimensions.
D. no dimensions unless the communicators intend them to.
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In a low-context language culture, you will notice
A. indirect expression of opinions.
B. use of silence admired.
C. less reliance on explicit verbal messages.
D. self-expression valued.
E. ambiguity admired.
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Which of the following is the least abstract definition of a successful college
experience?
A. a better understanding of Western civilization
B. completion of the requirements listed on page 24 of the college catalog with a
grade-point average of 2.0 or higher
C. the ability to express oneself clearly, understand principles of the arts and sciences,
and have some expertise in a chosen field of study
D. both intellectual and social adjustment
E. the ability to contribute to society
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Equivocating can be advantageous because it
A. can save face for both the sender and receiver.
B. provides an alternative to lying.
C. spares the receiver from embarrassment.
D. spares the teller from feeling guilty.
E. All of these answers are true.
Answer:
Gibb’s categories provide a useful way for us to examine our
A. self-concept.
B. patterns of self-disclosure.
C. defensive and supportive behaviors.
D. manipulative behaviors.
E. perceptual differences.
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Which element of an “I” statement does this phrase represent? “I am having a really
hard time concentrating when the TV volume is so loud.”
A. a description of the other person’s behavior.
B. a description of the speaker’s feelings.
C. the consequences of the other person’s behavior.
D. the speaker’s interpretation of the other’s behavior.
E. None of these choices are correct, this is a “You” statement.
Answer:
Getting others to behave in ways that we want is considered what type of goal?
A. basic
B. social
C. instrumental
D. physical
E. self-actualization
Answer:
Which if the following is not true of deception detection?
A. We accurately detect deception only slightly more than half the time.
B. We underestimate our abilities to detect others’ lies.
C. We’re not as good at catching lies as we think we are.
D. Wanting to believe people wouldn’t lie to us biases our ability to detect deceit.
E. All of the above are true.
Answer:
Which of the following does not typically occur in the intensifying stage of
interpersonal relationships?
A. The parties spend an increasing amount of time together.
B. The parties begin to take on an identity as a social unit.
C. The parties hint and flirt.
D. Feelings are expressed nonverbally.
E. The parties might take trips together.
Answer: