Unlock access to all the studying documents.
View Full Document
Noise is the distortion or interference that contributes to discrepancies between the
meaning intended by the source and the meaning assigned by the receiver.
Answer:
Orientations or predispositions for conflict are the balances individuals try to make
between satisfying their personal needs and satisfying their personal goals.
Answer:
Connection power is based on relationships with other people.
Answer:
When we receive a message or messages from others, we are a message
_____________.
Answer:
Messages can be distorted by the number of people involved (the network), the
channels for transmission (oral, written), and the direction of flow (vertical, horizontal,
informal).
Answer:
Research on supervisors’ downward communication suggests that the more a supervisor
withholds information, the more subordinates withhold and distort.
Answer:
There are characteristic behaviors of defensive groups that are distinctly different from
the characteristic behaviors of supportive groups.
Answer:
When individuals or groups become aware differences exist, we describe that stage of
the conflict episode as felt conflict.
Answer:
As a guideline for ethical communication behavior, the habit of search refers to
presenting information as openly and fairly as possible and with concern for message
distortion.
Answer:
Ethical communication fosters conditions for growth and development.
Answer:
Most but not all ongoing human interaction is communication in one form or another.
Answer:
_______________ can be described as a process that occurs when individuals, small
groups, or organizations perceive or experience frustration in attaining goals and
concerns.
Answer:
Prefabricated groups are so rigidly designed that they can bring together a collection of
people with no previous experience to produce at a predictable level.
Answer:
The manifest conflict stage consists of conflicting behaviors, problem solving, open
aggression, covert action, or numerous other possibilities.
Answer:
Howe, Howe, and Mindell propose that our locus of control value refers to the value we
place as organizational members on connections between our efforts and the success or
failure of the organization.
Answer:
Organizing messages establish the rules and regulations of a particular environment.
Answer:
Karl Wallace’s guideline of the ____________________________ refers to ethical
communication which not only allows but encourages opposing viewpoints and
arguments.
Answer:
Defensive climates are described by Gibb as being evaluative, while supportive
environments are characterized by problem description.
Answer: