30. When Kevin shows up late to meet his friend for dinner, he explains that he was held up in traffic. His
friend, Magdalene, reminds him that they all drove in the same traffic, but that everyone else left early to
accommodate the rush hour. Magdalene’s dismissal of Kevin’s situational excuse for being late may be the
result of which common perceptual error?
interaction appearance theory
fundamental attribution error
31. True or false? Communicators who have a low level of sensitivity to feedback are likely to incorporate
others’ feedback into their self-concept and modify their behavior based on that feedback.
32. When a friend says something that offends you, you look beyond your own explanation in an attempt to
determine why they might have said the offensive statement to improve your own perception. This is an
example of:
considering the perspective of other people.
looking beyond first impressions.
considering the channel being used.
questioning your assumptions and stereotypes.
33. Assuming that individuals have a particular set of attitudes, behaviors, skills, morals, or beliefs because they
belong to certain groups is called:
34. True or false? When Bo gets in line to use the cash machine, he would use a schema to make choices about
behaviors such as where to stand, where to look, and what to say.
35. DeMarcus watches other people’s nonverbal behavior carefully for cues about the topics they find
interesting and the personality traits they consider desirable. He modifies his behavior in order to create a
positive impression on them. We would refer to DeMarcus as a person who has:
high self-monitoring skills.
low self-monitoring skills.