Chapter 2
TRUE-FALSE
T F 1. A group’s leader is the only member with responsibility for providing leadership.
T F 2. Leadership is communication behavior that influences the processes in achieving
goals.
T F 3. Leadership is important to an individual’s success only when working in a group.
T F 4. Praising other members for their work is an example of leadership through
transactional processes.
T F 5. Examining the ethical aspects of group conclusions is an example of leading through
task processes.
T F 6. Ethical issues relate to value judgments concerning right and wrong in human
conduct.
T F 7. The legalistic view of ethics says that if an act is legal, it is therefore also moral.
T F 8. Credibility involves what a person is—not necessarily how others perceive her or him
to be.
T F 9. Dialogical ethics requires all team members to exercise leadership to ensure members
show respect for one another.
T F 10. Working to improve your leadership includes developing credibility and building
confidence in implementing your leadership behaviors.
T F 11. According to the authors, credibility involves what a person is—not necessarily how
others perceive her or him to be.
T F 12. Praising others for their work is an example of leadership through transactional
processes.
T F 13. According to the authors, dialogical ethics requires all team members to exercise
leadership to ensure members show respect for one another.
T F 14. Leadership is the exclusive role of the leader.
T F 15. You either or born with leadership abilities or you are not.
T F 16. Dialogical ethics refers to following a legal code to decide what’s right and what’s
wrong.
T F 17. Employers want you to have good grades, but they are not interested in your college
or community leadership.
T F 18. One important task role is to help the team examine the quality and ethicality of its
information.
T F 19. People of all cultures and in all situations generally perceive what is credible in the
same way.
T F 20. In exercising leadership, you may need to help others overcome obstacles to their
potential for leadership, as well.
T F 21. In a positive communication climate, people do not disagree with one another.
T F 22. If the communication climate is defensive, you’re stuck with it. It can’t be changed.
T F 23. Positive climates allow people to be comfortable, but uninvolved in the team
processes.
T F 24. Positive climates are supportive, open, and rewarding.
T F 25. In a positive climate people still have to deal actively with team stress.
T F 26. Groupware uses computer technology to allow people to meet in the same room, or
from various sites, with computer-assistance in generating and processing information
and ideas.
T F 27. Although groupware is now under development, it will be a long time before
corporations begin to use it.
T F 28. Videoconferencing capabilities can be found only at very specialized corporations.
MULTIPLE CHOICE
1. When people are blocked from participating because they are “boxed” in by stereotyping
and habits, a team loses because:
A. The member may feel excluded
B. The team loses a resource
2. When it is necessary to apply standards and make decisions between two real choices with
differing values of good and bad, it is:
A. An ethical issue
E. None of the above
3. A group member’s leadership should focus on ethical concerns for all of the following
reasons except:
A. Unethical decisions could be made in the name of the team
E. None of the above
4. The aspect of a person’s credibility that focuses on his or her knowledge of the subject or
research preparation is called:
D. Coorientation
E. None of the above
5. Using visualization and self-talk to improve your leadership abilities involves:
A. Focusing on things you do wrong
B. Changing many behaviors at the same time
6. Specific interactions that focus on the job at hand are known as:
A. Transactional processes
7. The aspect of a person’s credibility that focuses on his or her knowledge of the subject or
research preparation is:
D. Coordination
8. When you make decisions on the basis of morality or goodness-badness, you are making a
decision based on:
A. Credibility
9. This factor of credibility starts with the common interests that bring a group together, but
goes beyond that to members seeing you as caring about them and seeing that your values
and attitudes are similar to theirs—that you and they are in some ways similar. This factor is
known as:
A. Competence
B. Trustworthiness
10. If you want to develop your leadership abilities, it’s a good idea to:
A. Consciously develop the qualities of trustworthiness, competence, objectivity, and
dynamism
B. Find ways to be cooriented with others
ESSAYS
1. Leadership abilities contribute to a person’s long-term success. Select a specific career or job
position. Identify some specific behaviors of team leadership that you believe relate to success
2. Dialogical ethics focus on concerns for the qualities of the communication processes. In what
ways do transactional and task process leadership roles relate to dialogical ethics? What aspects
do they have in common? What are some differences? What specific leadership roles will
facilitate dialogical ethics? What roles might hinder or interfere with the dialogical view?
3. Explain the difference between “a leader” and “leadership.” In what ways does sharing
leadership contribute to a more effective team? How does it improve the chances of better