processes that lead to quality.
D) It is a disciplined, data-driven, and statistical approach to improve the quality of
products or services by identifying and removing the causes of defects.
11) The static-budget variance will be favorable, when ________.
A) budgeted unit sales are more than actual unit sales
B) the actual contribution margin is less than the static-budget contribution margin
C) the actual sales mix shifts toward the less profitable units
D) the flexible-budget and the sales-volume variance are favorable
12) Post-investment audits ________.
A) result in managers to overstate the expected cash inflows from projects and accept
projects they should reject
B) provide management with feedback about the performance of a project
C) include obtaining appropriation requests so that the funding will be authorized to
purchase the equipment
D) are usually not feasible in a large project because the cost accounting system does
not collect actual costs at the same level of detail as the initial plans had
13) Cause-and-effect diagrams are used in quality management systems to ________.
A) identify and respond to potential reasons of failure
B) indicate how frequently each type of failure occurs
C) distinguish random from nonrandom variations in an operating process
D) evaluate the tradeoffs among prevention costs, appraisal costs, and failure costs
14) When 20,000 units are produced, variable costs are $8 per unit. Therefore, when
10,000 units are produced ________.
A) variable costs will remain at $8 per unit
B) variable costs will total $60,000
C) variable unit costs will increase to $12 per unit
D) variable unit costs will decrease to $3 per unit