Because listeners have a tendency toward selective attention, speakers must be sure to
__________.
a. provide clear supporting material for listeners
b. use several visual aids
c. use animated gestures and facial expressions to entertain them
d. motivate listeners to pay attention
A speaker relies on an outline to __________.
a. gather material
b. arrange ideas
c. research supporting material
d. enhance language of the speech
As Carlos listened to Brynn’s speech advocating closing U.S. borders to immigrants, he
became upset at her stereotypical view of Latin American immigrants. He sat back in
his chair, frowned, and looked angrily at the speaker. Carlos was involved in the
communication process of __________.
a. rhetorical criticism