Which stage of a group is characterized by dealing with conflict, defensiveness, and
resistance?
a. Working
b. Transition
c. Final
d. Initial
The MSW (Master in Social Work) degree
a. is focused on assessment, diagnosis, and treatment procedures for mildly to severely
disturbed persons.
b. trains individuals to assist relatively healthy people in solving developmental
problems and functioning more effectively.
c. gives tremendous career flexibility because of the range of practice, including
administration, planning, and policy areas.
d. provides maximum options in regard to specialties.
In dealing with ethical dilemmas, it is important to realize all of the following
EXCEPT
a. there are rarely clear-cut answers to these dilemmas.
b. most problems are complex and defy simple solutions.
c. knowledge of ethics codes ismore thanenough.
d. ethics codes are not dogma, but guidelines.
Individual, or personal sources of stress include
a. the attitudes and characteristics of the helper.
b. the quality of working relationships with colleagues.
c. the physical aspects of the work setting.
d. the reality of having too much work to do in too little time.
When dealing with someone in crisis, it is important to help the client consider all of the
following EXCEPT
a. situational supports in which they can draw strength.
b. coping mechanisms such as the actions, behaviors, or environmental resources that
clients can use in getting through the crisis.
c. positive and constructive thinking patterns which can substantially change a client’s
perspective on a problem and lessen stress and anxiety.
d. these clients do NOT require immediate direction in finding external resources to
cope effectively with the crisis.
__________ can be discovered by examining your attitudes and personal characteristics
as a helper.
a. Cognitive therapists
b. Rational emotive behavior therapy
c. Stress management
d. Individual stressors
An individual can get the most from a group experience by
a. recognizing that trust just happens in a group and with it, a sense of safety and
security.
b. being aware of respecting and maintaining the confidentiality of what goes on in
group.
c. quickly intervening by comforting others when they are experiencing feelings.
d. giving others advice when they bring up a problem.
The key during your educational program is
a. to be personally involved in your educational program and to see a connection
between your formal studies and your personal and professional goals.
b. to force yourself to enjoy the program even when you are not.
c. to find someone in your program that will help you and possibly do your work for
you if you do not understand.
d. to drop out when you encounter external and internal barriers.
Which of the following is true concerning burnout?
a. Burnout is something that simply happens to you suddenly.
b. Professionals that limit themselves to one type of activity are less susceptible to
burnout than those who perform a variety of tasks.
c. The chances for burnout are less if the person is younger, impulsive, impatient, and
dependent on others for approval and affection.
d. Burnout is the result of severe, prolonged, and mismanaged stress.
If you plan to be an administrator of a human services program, self-awareness skills
will be
a. instrumental in helping you do your job well.
b. of little value professionally, although they will be useful in enhancing your personal
life.
c. deemphasized in your training program.
d. not needed in their managerial role.
The overall goal of reality therapy is
a. to change the way clients think by a process of cognitive restructuring.
b. to help clients find better ways to meet their needs for survival, love, power, freedom,
and fun.
c. to eliminate a self-defeating outlook on life and to acquire a more rational and
tolerant philosophy.
d. to foster social interest, help client overcome feelings of discouragement, and
challenge clients’ mistaken notions.
Which of the following is NOT a contribution of the person-centered approach?
a. It stresses the active role and responsibility of the client.
b. It calls attention to the need to account for a person’s inner and subjective
experiences.
c. The approach specifies techniques that can be used to treat a wide range of behavioral
problems.
d. It sheds light on the value of empathy, understanding, and therapist presence.
The Coreys encourage trainees to view their professional life as a
a. developmental process.
b. cathartic experience.
c. time-limited professional journey.
d. means to fulfill all of their needs.
When you find yourself struggling with an ethical dilemma over value differences, the
best course to follow is to
a. seek consultation.
b. trust your instincts.
c. refer your client to another counselor.
d. terminate your relationship with your client.
What is the function of a counselor in cases pertaining to end-of-life decisions?
a. To convince terminally ill clients to not act on their wishes to end their lives
prematurely
b. To maximize client self-determination
c. To remove the client’s burden of having to make the end-of-life decision by making it
for them after conducting a thorough assessment
d. To persuade clients to adopt a religious mindset before making any decision
Family rules includeall of the following EXCEPT
a. myths.
b. secrets.
c. injunctions.
d. no rules.
Culturally skilled helpers adhere to all of the following multicultural counseling
competencies EXCEPT
a. recognize and understand their own values, ethnocentric attitudes, and assumptions
about human behavior.
b. know specifically about their own racial and cultural heritage and how it affects them
personally and professionally.
c. have acquired certain skills in working with culturally diverse populations and are
able to define goals consistent with the life experiences and cultural values of their
clients.
d. spend less time acquiring information and skills in working with culturally diverse
populations.
A sign that countertransference may be occurring is when the counselor recognizes that
he or she
a. is not easily irritated by the client.
b. feels intense anger toward a person that the counselor hardly knows.
c. allows the pain of the grieving client to be manifested.
d. is aware that the client is typically working much harder than the counselor during
the session.
Group work can be seen as a treatment of choice because of all of the following
EXCEPT
a. through feedback of other members and the leader, individuals have a chance to learn
about themselves.
b. by sharing feelings with others in the group, members feel less alone.
c. group offers members hope that a new life is possible.
d. the caring and acceptance that develop in a group are not helpful to healing.
Briefly explain the importance of having boundaries with social media.
Answer:Answers will vary.
Cohesion and productivity are most closely associated with the
a. working stage.
b. transition stage.
c. pre-group stage.
d. initial stage.
With regard to making ethical decisions, which of the following statements is NOT
true?
a. Reflection, collaboration, and consultation will set you on the path to a decision.
b. You should not feel pressured into making a decision until you feel certain of the
outcome.
c. You may not find answers for the complex ethical dilemmas you will face in any
single ethical decision-making model.
d. Most problems are complex and defy simple solutions.
_____ refers to a variety of behaviors that is sometimes associated with difficult clients,
but which needs to be understood and explored in the helping relationship.
a. Transference
b. Countertransference
c. Resistance
d. Confrontation
The person-centered approach pays most attention to
a. interpretation.
b. diagnosis.
c. directive techniques.
d. active listening.
Conducting an initial assessment generally occurs at which stage of helping?
a. Stage 1: Establishing a working relationship
b. Stage 2: Identifying clients’ problems
c. Stage 3: Helping clients create goals
d. Stage 4: Encouraging clients’ exploration and taking action
When laws and ethics collide and conflict cannot be avoided, practitioners should do all
of the following EXCEPT
a. obey the law in a manner that minimizes harm to their ethical values.
b. adhere to their ethical values in a manner that minimizes the violation of the law.
c. always offer a referral to another practitioner.
d. obtain legal consultation when needed.
The stress generated by listening to multiple stories of trauma that clients bring to
therapy may lead to a deterioration of the counselor’s resiliency or coping abilities over
time is defined as
a. companion fatigue.
b. empathy fatigue.
c. victorious trauma.
d. secondarypneumaticstress.
According to rational emotive behavior therapy, an irrational belief that could lead to
burnout in the helping field would be the idea that all of the following take place
EXCEPT
a. it is necessary for a helping professional to be loved or appreciated by every client.
b. the helping professional must be thoroughly competent and successful in his or her
job in order to feel worthwhile.
c. it is awful and catastrophic when clients and the workplace do not meet the
expectations of the helping professional.
d. there is not a right, precise, and perfect solution to human problems and itwill not
becatastrophic if that solution is found.
In an agency setting, brief interventions are expected. The emphasis is on
a. exploration of the client’s past to best determine what treatment is needed in the
present.
b. making relatively quick assessments of clients’ problems.
c. scheduling a minimum of 25 sessions.
d. self-exploration gaining insight into how the past is connected to present problems.
Before you accept a position in any setting, it is essential that you understand _____
because this influences the manner in which the agency functions.
a. the philosophy of the agency
b. the agency’s policies about vacations and sick leave
c. what is happening in other local social service organizations
d. all of the internal politics of the agency
Martin has been Joanna’s counselor for five years and has developed a strong attraction
to her. He believes the attraction is mutual and decides to pursue a sexually intimate
relationship with her. Martin is disregarding all of the following EXCEPT
a. all of the ethics codes of the professional organizations prohibit sexual relationships
between client and therapist.
b. he would not be convicted of a felony.
c. his actions would likely result in exploiting and harming Joanna.
d. he could have his license revoked.
Ann’s field placement involves working with victims of domestic abuse. Formerly an
abuse victim herself, Ann over-identifies with several clients and has told her field
supervisor that she wants to help other victims as she had been helped. It would be best
if Ann
a. changed her placement so she is not working with abuse victims.
b. asked her supervisor for therapy in order to overcome her difficulties working with
domestic abuse clients.
c. recognized that she is not personally fit for the profession.
d. sought personal therapy along with supportive supervision.
Joe is employed at an organization in which there is poor management and little
supervision. He seldom receives positive feedback for his work and is expected to meet
unreasonable demands. Joe is a high risk for burnout due to
a. personal stress.
b. organizational stress.
c. individual stress.
d. environmental stress.