1. Which of the following is the correct order of the Fulfillment Process?
2. In the fulfillment process, which department prepares and sends the shipment?
3. In the fulfillment process, which department prepares and sends the quotation?
4. In the fulfillment process, which department prepares and sends the invoice?
5. In the fulfillment process, which department receives payment?
6. Which of the following data is NOT typically found in a customer purchase order?
7. Which of the following data is NOT typically found in a sales order?
8. Which of the following data is NOT typically found in a quotation?
9. Which of the following data is NOT typically found in a picking document?
10. Which of the following data is NOT typically found in a packing list?
11. Which of the following data is NOT typically found in an invoice?
12. In a manual process, which of the following documents is used to track the progress
of the fulfillment process?
13. In a manual process, which of the following documents is a commitment by the
customer to purchase the materials?
d. packing list
14. In a manual process, which of the following documents is an itemized list of the
materials sent or the services provided to the customer, with the cost of the items plus
discounts, taxes, shipping, and other charges?
a. purchase order
15. In a manual process, which of the following documents is created by the warehouse
when they receive a sales order?
a. purchase order
16. In a manual process, which of the following documents accompanies the shipment
and specifies the items and quantities shipped?
a. purchase order
17. A company does not have sufficient inventory of materials ordered by a customer.
So, it ships what it has now and will ship the remaining at a later date when more
materials are available. Which of the following best describes the above scenario?
a. balked shipment
18. When using an ES, the person responsible for preparing shipments can retrieve a
list of orders that need to be shipped. Such a list is called:
a. billing due list
19. When using an ES, the person responsible for preparing invoices can retrieve a list
of orders that need to be billed. Such a list is called:
d. customer order list
20. Payment terms are declared by the seller at what step?
21. Payment terms are declared by the buyer at what step?
a. Customer Inquiry
