1. The fulfillment process often begins when a customer sends an inquiry.
2. The fulfillment process often begins when a supplier sends an inquiry.
3. The fulfillment process often begins when a supplier sends a quotation.
4. The fulfillment process often begins when a customer sends a quotation.
5. The sales department creates the customer purchase order.
6. The sales department creates the sales order.
7. A picking document includes the storage location of the materials to be picked.
8. A packing list includes the storage location of the materials to be packed.
9. When using an ES, much of the data needed to create a customer invoice is
automatically obtained from data previously stored in the system.
10. When using an ES, much of the data needed to create a customer invoice is
manually entered.
11. When creating customer invoices, the person responsible can retrieve a list of
orders that need to be acted on. This list is called a billing due list.
12. When creating customer invoices, the person responsible can retrieve a list of
orders that need to be acted on. This list is called an order due list.
13. When using an ES, it is very difficult to obtain information about the status of a
customer order.
14. Sell-from-stock involves fulfilling customer orders directly from the company’s
inventory or finished goods.
15. Configure-to–order involves fulfilling customer orders directly from the company’s
inventory or finished goods.
16. Configure-to-order involves taking a standard or base model of a product and then
configuring it to meet the customer’s special needs by adding either special options or
add-on parts.
17. Sell-from-stock involves taking a standard or base model of a product and then
configuring it to meet the customer’s special needs by adding either special options or
add-on parts.
18. The only time a financial impact is made on the income statement in the fulfillment
process is when you send the shipment.
19. A financial impact is not made on the income statement in the fulfillment process
when you send the shipment.
20. When you sent the shipment two transactions happen that affect the financial impact
of the fulfillment process.
21. The accounts receivable account goes up when a shipment is sent.
22. The accounts receivable account goes up when an invoice is sent.
23. The cost of goods sold account goes up when a shipment is prepared.
24. The cost of goods sold account goes up when shipment is sent.