1. One consequence of globalization is increased competition.
2. Due to globalization, organizations often locate parts of their operations in different
countries.
3. Due to globalization, organizations tend to locate their operations in one country.
4. The information revolution refers to the increased use of communication and
computer technologies to create, deliver, and use information.
5. The information revolution has a very limited role in globalization.
6. Information and communication technologies help organization coordinate their global
operations.
7. People in organizations are becoming more dependent on information.
8. Knowledge workers are those who work in information systems departments of
global companies.
9. Knowledge workers exist in all parts of an organization.
10. Structured information is well defined and its source is known.
11. Unstructured information is well defined and its source is known.
12. Task workers perform routine, well defined work.
13. Functional Information Systems only support the activities of specific areas of the
business.
14. In a manual (paper-based) process, information is communicated between
functional areas using an enterprise system.
15. The silo effect refers to the integrated and the cross-functional nature of business
processes.
16. The silo effect refers to be losing sight of the big picture of the process and being
narrowly focused on a task.