1 Technology is always an excellent communication choice because it is so efficient. Time is
money.
(A) True
(B) False
2 It is better to wait until after the sales presentation to determine whether the prospect can
afford your product.
(A) True
(B) False
3 The success of a sales call depends, in part, upon the salesperson’s ability to distinguish the
behavioral type of the prospect.
(A) True
(B) False
4 Prospecting builds a salesperson’s pipeline.
(A) True
(B) False
5 In general, sellers are the ones usually expected to initiate customer relationships.
(A) True
(B) False
6 Your number one goal when making an initial sales call should be to make a sale.
(A) True
(B) False
7 When completing the steps for the preapproach, it is important to do them in order.
(A) True
(B) False
8 An excellent way to plan out the sales process in advance is through the use of written sales
proposals.
(A) True
(B) False
9 The “give first” approach refers to letting the prospect “win” by giving in.
(A) True