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1 Ethics are the principles that guide you as you make decisions.
(A) True
(B) False
2 It is perfectly legal to charge a lower price to a customer who buys more.
(A) True
(B) False
3 The most important set of laws affecting sales is the Uniform Commercial Code.
(A) True
(B) False
4 “Do their actions match their words?” refers to the management style of senior managers.
(A) True
(B) False
5 Sometimes, policies written by the human resources department create problems in the
sales area.
(A) True
(B) False
6 If companies expect their salespeople to act ethically, they must behave ethically.
(A) True
(B) False
7 Misrepresenting business expenses to generate additional income is employee theft.
(A) True
(B) False
8 The Latin phrase “caveat emptor” means let the buyer beware.
(A) True
(B) False
9 Ethical practices are universal.
(A) True
(B) False
10 A corporate code of ethics defines what a salesperson should do in each potential situation.
(A) True
(B) False
