QSO 769 Quiz 2

subject Type Homework Help
subject Pages 3
subject Words 297
subject Authors Jack R. Meredith, Scott M. Shafer

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page-pf1
The goal of this approach is to mistake-proof work activities in a way that prevents
errors from being committed in the first place:
a) Kaizen blitz
b) Poka Yoke
c) 5s
d) Six sigma
According to Goldratt, to complete a project on time, the highest priority should be
given to the:
a) Critical buffer
b) Feeding chain
c) Project buffer
d) Critical chain
Defects per million opportunities (DPMO) and Process Sigma are the most important
tools for the Measure Phase of Six Sigma.
page-pf2
Which of the following statement(s) concerning probabilities of completion is/are
incorrect?
a) Using the variance of each activity, we can compute the likelihood of completing the
project in a given time period.
b) The probability of completing a path is found by calculating the standard normal
deviate of the desired completion time less the expected completion time.
c) The distribution of a path's completion time will be approximately normally
distributed if the path has a large number of activities on it.
d) The individual activity completion times must be normally distributed
The step in the 5s approach in which the other four steps are made a habit is:
a) Sort
b) Standardize (Sustain)
c) Scrub (Shine)
d) Systemize
page-pf3
Choose a common problem from the measure phase.
a) Calculation of a baseline to evaluate benefits of potential improvements
b) The process mean can shift as much as 1.5 standard deviations
c) Performance metrics based on the availability of data
d) About 3.4 defects per million opportunities (DPMO) may occur easily in complex
operations

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