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1) The theory of constraints has a goal of maximizing flow through the entire system.
2) A regenerative MRP system is one that is updated continuously, every time there is a
schedule change.
3) A seasonal relative (or seasonal indexes) is expressed as a percentage of average or
trend.
4) Cost and competitive priorities reduce effective capacities.
5) ROP models assume that demand during lead time is composed of a series of
dependent daily demands.
6) The assessment of the environmental impact of a product or service throughout its
useful life is called:
A.flow diagramming.
B.service blueprinting.
C.quality function deployment.
D.process mapping.
E.life cycle analysis.
7) Given the information in the table, determine the following:
(A) Processing sequence using (1) SPT and (2) EDD
(B) Average completion time and average job tardiness using (1) SPT and (2) EDD
8) The process of dismantling and inspecting a competitor's new or revised product for
the purpose of gleaning design ideas is called:
A.design by imitation.
B.product analysis.
C.reverse engineering.
D.benchmarking.
E.disassembly.
9) A characteristic that was once an order winner may become an order qualifier, and
vice versa.
10) In the execution phase of a project's life cycle, activities are guided by decisions
that were made in the __________ phase.
A.initiating
B.planning
C.monitoring/controlling
D.closing
E.assessment
11) Which of the following represents an attempt to balance the benefits of stability
against the benefits of responding to new information?
A.safety stock
B.safety time
C.bills of material
D.time fences
E.fixed-period lot sizing
12) Which of the following is not a measure for judging the effectiveness of a schedule
sequence?
A.average number of jobs at the work center
B.total number of jobs at the work center
C.average completion (flow) time
D.average job tardiness
E.total number of work centers per job
13) In theory of constraints scheduling, the __________ refers to the schedule and the
__________ refers to inventory used to ensure that the bottleneck is never idle.
A.rope; drum
B.drum; rope
C.drum; buffer
D.buffer; drum
E.buffer; rope
14) A methods and measurements analyst for Timepiece, Inc., needs to develop a time
standard for the task of attaching a watch to a wristband. In a preliminary study, he
observed one of his workers perform this task five times, with the following results:
What is the standard time for this task if the employee worked at a 20 percent faster
pace than average, and an allowance of 20 percent of the workday is used?
A.20 seconds
B.24 seconds
C.25 seconds
D.28.8 seconds
E.30 seconds
15) A job has an 80 percent learning curve. If the first unit took 50 hours to complete,
the third unit should take roughly how many hours?
A.40
B.36
C.35
D.32
E.10
16) A single-channel queuing system has an average service time of eight minutes and
an average time between arrivals of 10 minutes. The arrival rate is:
A.6 per hour.
B.7.5 per hour.
C.8 per hour.
D.10 per hour.
E.12.5 per hour.
17) A production line is to be designed for a job with three tasks. The task times are .4
minutes, 1.2 minutes, and .5 minutes. The maximum cycle time in minutes is:
A..3
B..7
C.1.4
D.2.1
E..8
18) Elements of the service process in which there is little to no contact with the
customer are referred to as:
A.robust.
B.delayed differentiators.
C.back-of-the-house.
D.user-friendly.
E.mission-consistent.
19) Which of the following is not necessarily an element of a good forecast?
A.estimate of accuracy
B.timeliness
C.meaningful units
D.low cost
E.written
