CHAPTER FOURTEEN
QUESTIONS
1. The manner in which available rewards are divided up among members of a group or a society
is known as
a. equal opportunity
b. distributive justice
c. restorative justice
d. social justice
2. Employment discrimination generally covers
a. race and gender
b. age and religion
c. disability and sexual orientation
d. all the above
3. The sources of federal legislation that impose equal employment opportunity obligations
on employers include all the following except
a. the federal Paternalism Act
b. Title VII of the Civil Rights Act
c. the Americans with Disabilities Act
d. the Equal Pay Act
4. The American with Disabilities Act is enforced by
a. the Fair Employment Commission and Department of Justice
b. the Interstate Commerce Commission
c. the EEOC and Department of Justice
d. the Attorney General and Department of Justice
5. Amicus briefs pursuant to a federal case filed under the Americans with Disabilities Act, are
likely to be filed by
a. the American Psychological Association
b. the Paralyzed Veterans of America
c. the American Association of Retired Persons
d. a & b
6. The U.S. Supreme Court’s ruling in Price Waterhouse v. Hopkins (1989), was that the
plaintiff in the sex discrimination case did not need to show that discrimination was the only
reason for her being fired, but that discriminatory intent was a _______________ factor in
the employer’s actions.
a. hostile
b. premeditated
c. substantial
d. spurious
7. The belief that most or all members of a group subject to disability-related discrimination
share certain negative characteristics, is known as
a. subtle discrimination
b. paternalistic discrimination
c. stigmatization
d. negative stereotyping
8. A distrust, fear, embarrassment, and even avoidance of persons with mental disabilities, is
known as
a. stigmatization
b. psychological pity
c. covert discrimination
d. none of the above
9. Treating people with disabilities as helpless dependent children who are best kept out of
sight, is known as
a. internalized discrimination
b. overt discrimination
c. psychological discomfort
d. paternalism
10. Discrimination expressed in harassment, off-color language and jokes, is
a. subtle discrimination
b. overt discrimination
c. covert discrimination
d. normalized discrimination
11. The unequal and harmful treatment of people that may be visible but often not noticed
because members of the discriminated group have somehow “internalized” these negative
attitudes as somehow being “normal” is called
a. subtle discrimination
b. normalized discrimination
c. covert discrimination
d. overt discrimination
12. The American with Disabilities act requires employers to make reasonable accommodations
to the needs of disabled applicants and employees, as long as such accommodation do not
result in _______________ to the employer’s operations
a. significant harm
b. real or perceived harm
c. significant slowdown
d. undue hardships
13. The type of sexual harassment in which the employment of persons is made contingent
upon their complying with sexual demands is called
a. hostile work environment sexual harassment
b. explicit bargain sexual harassment
c. quid pro quo sexual harassment
d. abusive atmosphere sexual harassment
14. Title VII of the Civil Rights Act which prohibits discrimination at work on the basis of
race, color, religion, national origin and sex, was first made law in
a. 1976
b. 1977
c. 1964
d. 1990
15. The American with Disabilities Act was made law in
a. 1976
b. 1977
c. 1964
d. 1990
16. Can same-sex harassment qualify as sexual harassment?
a. no
b. yes
c. only when evaluated under a totality of the circumstances approach
d. only when evidence of harassment was present beyond a reasonable doubt
17. Fiske and Glick (1995) argue that there are two “core” types of sexual harassers, these are
a. the hostile kind and the opportunistic kind
b. the benevolent kind and the opportunistic kind
c. the benevolent kind and the hostile kind
d. the genuine kind and the opportunistic kind
18. A self-report instrument which assesses how likely it is that a particular individual will
engage in sexual harassment is the
a. LSH
b. SHIS
c. LSHIS
d. HIS
19. Women’s reactions to sexual harassment include
a. anxiety and depression
b. sleeplessness
c. weight loss or gain
d. all the above
20. A questionnaire which measures harassment in the form of unwanted sexual attention and
sexual coercion expressed through crude words, acts and gestures, is the
a. LSH
b. SEQ
c. SHQ
d. SHEQ
21. Victims often remain silent in the face of sexual harassment out of
a. fear of retaliation and incriminations of their veracity
b. fear of spousal misunderstanding
c. self-doubting their own sanity
d. all the above
22. Almost _______________ workers are victims of violent crime each year in the United
States
a. one million
b. two million
c. three million
d. four million
23. _____ of all violent crime in the United States takes place at the workplace.
a. 15%
b. 16%
c. 17%
d. 18%
24. Which of the following groups is not characteristic of those who commit violence in the
workplace?
a. criminals who see the workplace as a target of opportunity
b. employees who impulsively get into arguments and fights
c. angry and resentful employees or customers who kill for revenge
d. employees who seek media attention as a forum to air their disagreements with
management
25. The typical disgruntled workplace killer is in his _______________
a. 20s
b. 30s or 40s
c. 50s
d. 40s or 50s
26. The disgruntled violent-prone employee may show warning signs prior to their actual
violent acts. Such warning signs include
a. difficulty accepting criticism from either supervisors or peers
b. brooding over a recent humiliating life event where he was unfairly treated
c. poor interpersonal skills especially in conflict-solving
d. all the above
27. In instances of workplace violence, the relationship between the assailant and the victim is
usually that of
a. former employee and former coworkers
b. former employee and former supervisor
c. stranger with no relationship to employees or supervisors
d. any of the above
28. “Stalking” is very similar to
a. blackmailing
b. romantic obsession
c. the first stage of serial killing
d. any of the above
29. The best term for describing the syndrome where an individual fantasizes that another
person loves him despite all indications from reality, is
a. pseudological fantastica
b. depersonalization
c. erotomania
d. cathexis
30. An angry emotional reaction to a particular event is called
a. state anger
b. trait anger
c. rigidity anger
d. compulsive anger
31 A disposition to experience anger over time and across context is called
a. state anger
b. trait anger
c. rigidity anger
d. lucidity anger
32. People who view aggressive behavior as acceptable or justifiable are _____ likely to
engage in aggression than people who view aggressive behavior as unacceptable or
unjustifiable
a. less
b. more
c. equally
d. reactively less likely
33. Individuals who possess lower levels of self-control are likely to respond ______________
to provocative situations and react _______________to minimal provocations
a. reflectively, defensively
b. affectively, offensively
c. aggressively, offensively
d. instinctually, defensively
34. For general, routine pre-employment screening of non-law enforcement job applicants,
which of the following is not appropriate?
a. Personnel Assessment Form
b. Minnesota Multiphasic Personality Inventory
c. Employee Screening Questionnaire
d. Guilford-Zimmerman Temperament Survey
35. A model of employee discipline called discipline without punishment (DWP), treats each
worker like _______________ who is _______________
a. a professional, capable of responding to reinforcement
b. a professional, worthy of coaching
c. an adult, needing of self-facing behavior
d. an adult, worthy of respect
36. When dealing with a potentially violent employee, “static” factors should be considered.
Examples of such static factors include
a. age
b. sex
c. cultural background
d. all the above
37. When dealing with a potentially violent employee, “dynamic” factors should be considered.
Examples of such dynamic factors include
a. years of service at the company
b. depression
c. stress
d. both b and c
38. In an employment setting, a group that is charged with developing workplace violence
policies and making decisions about what course of action to take after a workplace
violence incident occurs, is called a
a. hostage negotiations team
b. crisis management team
c. critical stress debriefing team
d. executive management team
Chapter 14 ANSWERS