Business managers need a set of ethical guidelines to help them:
A. Understand the changing customs throughout the world.
B. Justify the resolution which best helps them.
C. Identify and analyze the nature of the ethical problem.
D. None of the above.
Which of the following is not an example of fulfilling social objectives through stock
ownership?
A. Selling stock of companies that did business in South Africa when it had a policy of
racial discrimination.
B. Divesting from Chinese companies that made products using forced labor.
C. Selling stock of companies with a below-market rate of return.
D. Not investing in Burmese companies that had been accused of human rights abuses.
Employees in the United States have a legal right to:
A. Organize and bargain collectively.
B. A safe and healthy workplace.
C. A job.
D. Both A and B, but not C.
In 2008 and early 2009, share values declined sharply as the global economy fell into a
severe recession. This type of stock market is referred to as a:
A. Bull market.
B. Volatile market.
C. Bear market.
D. None of the above.
Stakeholder engagement is:
A. Any issue that is of mutual concern to an organization and one or more of its
stakeholders.
B. Competitive intelligence being collected ethically and systematically.
C. The process of ongoing relationship building between a business and its
stakeholders.
D. The acquisition of information gained from analyzing the multiple environments.
Firms that generally act only when forced to do so, and then in a defensive manner are:
A. Interactive companies.
B. Proactive companies.
C. Reactive companies.
D. Inactive companies.
According to the Institute for Crisis Management this industry is among the top
crisis-prone industries because of sophisticated technology found in its products:
A. Airline.
B. Automobile.
C. Pharmaceuticals.
D. Telecommunications.
(p.432) Global businesses that have extended their public relations strategies worldwide
should:
A. Ensure that communications with local media take place in the area’s native
language.
B. Never decentralize their global public relations programs to ensure the company has
“one voice.”
C. Assume that there is no anti-American sentiment in the countries where they have
operations.
D. Ignore local customs and emerging issues in the locations where they operate.
All of the following are commitments of the Principles of the Code of Professional
Conduct of the American Institute of Certified Public Accountants except:
A. The Public Interest.
B. Objectivity and Independence.
C. Due Process.
D. Due Care.
Which part of the Department of Justice protects the public from being charged excess
fees based on one’s race?
A. Consumer Product Safety Commission.
B. Civil Rights Division.
C. Consumer Financial Protection Bureau.
D. Federal Trade Commission.
When firms invest in suppliers to exchange knowledge and collaborate on
improvements, they create shared value for:
A. The supplier only.
B. The lead firm only.
C. Both the supplier and the lead firm.
D. The public.
The idea that every distribution channel must work together to deliver a unified and
consistent customer experience is called:
A. Multi-channel.
B. Cyber Monday.
C. Fulfillment center.
D. Omnichannel.
The most effective ethics programs utilize which of the following?
A. Written policy.
B. Posters.
C. Quick reference guides.
D. All of the above.
Which of the following is (are) true regarding a recognizable brand?
A. Identifies how a company is distinctive from their rivals.
B. Instills an emotional attachment that creates brand loyalty.
C. Customers trust its exceptional value.
D. All of the above.
Patterns of government taxing and spending that are intended to stimulate or support the
economy are:
A. International standards policies.
B. Social assistance policies.
C. Fiscal policies.
D. Monetary policies.
The Sustainability Consortium organized to advance life-cycle analysis for thousands of
products includes all of the following companies except:
A. Walmart.
B. SAP.
C. Alcoa.
D. Google.
Which of these statements is true regarding the Class Action Fairness Act of 2005?
A. Lawyers were restricted from shopping for friendly venues to try interstate cases.
B. Excessive attorney compensation was limited.
C. The burden of proof was shifted to government.
D. Both A and B, but not C.
Which of the following is an argument against affirmative action?
A. It costs American businesses too much money.
B. There are no mechanisms in place to verify that it is actually taking place.
C. It is inconsistent with the principles of fairness and equality.
D. It violates individuals’ basic human rights.
Which type of supplier is hired to provide products or services directly to a lead firm?
A. Tier-1.
B. Tier-2.
C. Subcontractors.
D. Networks.
Consumers owe more money on their home loans (mortgages) than on any other kind of
household debt. After mortgages, what makes up the largest portion of household debt?
A. Credit card debt.
B. Medical debt.
C. Car loans.
D. Student loans.
According to a recent survey of supply chain managers, which of these social and
environmental issues was the most important?
A. Supplier diversity.
B. Energy efficiency.
C. Ethical issues.
D. Health and safety.
Which of the following is not an instance of “insider trading”?
A. An auditor using nonpublic information about the company to invest in its stock.
B. A marketing executive briefing stock analysts on the company’s sales performance.
C. The CEO’s cousin buying stock after the CEO mentioned a pending offer to buy the
company.
D. A stock broker passing an “inside tip” to a client, but not trading for his or her own
account.
The right to free speech is protected in the United States by the:
A. Constitution.
B. Patriot Act.
C. False Claims Act.
D. Fair Labor Standards Act.
Social investors seek to eliminate from their investment portfolios companies that:
A. Pollute the environment.
B. Discriminate against employees.
C. Make dangerous products like tobacco or weapons.
D. All of the above.
Expert witness testimony is often collected:
A. Through company newsletters.
B. On the steps of the White House.
C. In Congressional hearings.
D. From The Wall Street Journal.
Which pattern of consumption is recommended to reduce humanity’s global footprint?
A. Buying goods from firms that always seek to maximize their profits.
B. Choosing less harmful products.
C. Building more transit stops on the outskirts of town.
D. Eating more beef.
Which of the following statements is not true with respect to acid rain?
A. A primary source of acid rain is coal-fired utilities.
B. Acid rain occurs when carbon dioxide combines with water vapor in the atmosphere.
C. Acid rain is worse in some regions of the United States than others.
D. Acid rain degrades buildings.
Malware that is designed to maliciously steal and compromise financial customers is
called:
A. Trojans.
B. Crimeware.
C. Auto-replicating worms.
D. Phishing.
Most ethics or compliance officers are generally entrusted to:
A. Act as a liaison between the company and the Securities and Exchange Commission.
B. Reduce the risks to the company of employee misconduct.
C. Annually distribute copies of the company’s code of ethics to all interested
stakeholders.
D. Arrange for ethics training for employees at a nearby university.
When companies develop a reputation for environmental excellence, and they produce
and deliver products and services designed to attract environmentally aware customers,
this is called:
A. Technological innovation.
B. Strategic planning.
C. Brand differentiation.
D. Cost savings.
Which of the following arguments supports the concept of high executive
compensation?
A. Inflated executive pay helps U.S. firms compete with foreign rivals.
B. High executive pay drives away talented middle managers who feel unfairly
compensated.
C. High salaries provide an incentive for innovation and risk-taking.
D. There is currently a surplus of qualified executive candidates.