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"________ points" are missing products or services or flaws in existing products or
services.
A) Opportunity
B) Opening
C) Pleasure
D) Pain
Janis Reardon is in the process of launching a craft shop. Her biggest supplier,
Lothrop's Craft Supply, agrees to sell her the inventory she needs to stock her store on a
delayed payment schedule. Janis is using what type of financing?
A) Line of credit
B) Floor planning
C) Trade credit
D) Asset-based borrowing
By planning cash needs ahead of time, an entrepreneur is able to:
A) reduce the amount of cash flowing out of the company.
B) develop a sound borrowing and repayment plan.
C) Both A and B
D) increase borrowing costs by borrowing only when necessary.
Jerry is developing a pricing strategy for an established line of home care products. His
premium products are priced over $4000, his best products are in the $2540 range, and
his good products are $1015 range. Jerry is using a ________ strategy.
A) penetration pricing
B) leader pricing
C) price lining
D) geographic pricing
A(n) ________ layout divides a store into a series of individual shopping areas, each
with its own theme. This layout can create a distinctive image for a business.
A) free-form
B) grid
C) angled
D) boutique
When a small business owner increases the variety of skills needed on a job, permits the
worker to complete an entire job rather than a portion of it, and gives the worker more
freedom of decision on how to perform the job, the owner is using:
A) job simplification.
B) job enrichment.
C) job enlargement.
D) job rotation.
In a business sale, the seller is looking to:
A) negotiate favorable payment terms, preferably over time.
B) minimize the amount of cash paid up front.
C) maximize the cash he/she gets from the sale.
D) get the business at the lowest price possible.
________ recognizes that any improvement in quality may improve a company's
competitive ability.
A) Customer service
B) Return on quality
C) Total quality management
D) Total customer satisfaction
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