The individual supervisor’s HRM related duties have not changed much in many years.
Human resource managers are generally staff managers.
A big question in an organization is whether to fill an opening from the inside or with
an outside candidate.
Companies devote many hours to training new employees to listen to each other and
cooperate.
Matching individual strengths and weaknesses with occupational opportunities and
threats is the key to the career planning process.
Tardiness is one of the earliest symptoms of alcoholism.
Estimates are that only about 20% of what employees learn on the job is learned
through informal means while the rest is learned through formal training programs.
White males are still dominating the labor force today.
Industrial psychologists often study the “big seven” personality dimensions.
Computerized and online testing can only be done with esoteric, unconventional tests.
A job description shows the reporting relationship of a job.
The main task in analyzing current employees’ training needs is to determine what the
job entails, break the job down into subtasks, and then teach each subtask to the
employee.
Title VII forbids testing or screening of job applicants because testing could
systematically discriminate against some protected classes.
An internal comparison estimate measures internal consistency.
The union shop form of union security means that the ________.
A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay dues
Which of the following is not a source of identifying performance deficiencies?
A) supervisor, peer, self-, and 360-degree performance reviews
B) observation by supervisors or other specialists
C) individual employee daily diaries
D) All of the above.
The Scanlon plan includes all of the following features except:
A) improving productivity.
B) an emphasis on individual achievement.
C) sharing.
D) financial gains.
A(n) ________ procedure provides an orderly system for both employer and union to
determine whether some action violated the contract and allows both parties to interpret
and give meaning to various clauses.
A) negotiation
B) collective bargaining
C) intervention
D) grievance
HR managers who pass certification exams in human resource management are
knowledgeable in all of the following aspects except:
A) strategic management.
B) information technology.
C) employee and labor relations.
D) occupational health and safety.
A drug-free workplace program includes how many components?
A) 5
B) 3
C) 6
D) 4
Consider the following question: “What work experience do you have in marketing and
sales?” What type of question is this?
A) background
B) behavioral
C) situational
D) job knowledge
In the ________ method, a manager is presented with a written description of an
organizational problem to diagnose and solve.
A) case study
B) diagnose and learn
C) action learning
D) job rotation
All of the following types of organizations are covered by the Occupational Safety and
Health Act except:
A) federal agencies.
B) hospitals.
C) schools.
D) self-employed persons.
Workers who hold multiple jobs or are contingent or part-time are called ________.
A) disposable
B) seasonal
C) temporary
D) nontraditional
In a mass interview, a team of individuals interviews the candidate in a ________
fashion.
A) serial
B) sequential
C) panel
D) systematic
Over the next few years, employers may face a severe labor shortage because
________.
A) there are fewer people entering the job market than there are retiring baby boomers
B) one-third of single mothers are not in the labor force
C) people are living longer
D) All of the above.
If race, color, religion, sex, or national origin is a motivating factor in a termination, but
the employee would have been terminated for failure to perform anyway, a ________
exists.
A) third defense option
B) business necessity
C) defense for liability
D) None of the above.
Which of the following is a criticism of the forced distribution method?
A) it damages morale
B) it promotes unfairly
C) it promotes those who play the game well
D) None of the above.
Which equal employment act allows the plaintiff to sue for punitive damages?
A) Civil Rights Act of 1991
B) American with Disabilities Act
C) Title VII
D) None of the above.
What term is used to describe any abnormal condition or disorder caused by exposure
to environmental factors associated with employment?
A) occupational injury
B) workers’ compensation
C) chronic illness
D) occupational illness
Malcolm is interviewing for a new job and he is evaluating the quality of the pension
plans offered for each company he is considering. One company offers a pension plan
in which the company will make all contributions to the plan and will base his pension
benefit on a formula linked to his pay at the time of retirement and the number of years
he was with the firm. This pension plan could be classified as ________.
A) qualified, defined benefit
B) non-contributory, defined benefit
C) non-contributory, defined contribution
D) contributory, qualified
The first step in creating a training program is to ________.
A) assess the program’s successes or failures
B) design the program content
C) analyze employees’ training needs
D) train the targeted group of employees
Delivering learning content on demand via electronic devices when needed is termed
________ learning.
A) mobile
B) cell-based
C) demand driven
D) All of the above.
For which of the following jobs is direct observation not recommended to collect data
used in a job analysis?
A) assembly-line worker
B) accounting clerk
C) design engineer
D) receptionist
Which of the following is not measured to evaluate a training program?
A) organizational productivity
B) participants’ reactions to the program
C) what trainees learned from the program
D) results achieved
Explain the three types of benefits provided by Social Security.
Why do employers turn to private employment agencies for assistance in recruiting?
Provide at least four reasons for the use of such employment agencies.
What is reliability?
What does BFOQ stand for? Explain the rationale behind it.
Define non-punitive discipline and outline the process for applying nonpunitive
discipline to gain employees’ acceptance of company rules.
What is ethics?
What steps can an employee take to address the problem of harassment?