Outsourcing refers to employing workers in their homes rather than within the
traditional office environment.
a. True
b. False
The strategies companies are pursuing today increasingly involve one or more elements
of globalization.
a. True
b. False
A major criticism of competence-based pay systems is that after achieving the top
wage, employees may be reluctant to continue their educational training.
a. True
b. False
Unions have a legal obligation to provide assistance to members who are pursuing
grievances under:
a. the Wagner Act.
b. the Taft-Hartley Act.
c. the fair representation doctrine.
d. the right-to-work statute.
Compulsory membership provisions and dues check-off are forms of union security.
a. True
b. False
The benefits of providing job applicants with a balanced, honest, and realistic portrayal
of a job position include all of the following EXCEPT:
a. improved job satisfaction.
b. reduced voluntary turnover.
c. realistic job expectations.
d. enhanced expectations and aspirations.
Which of the following is one of the largest expenditures of service companies?
a. Production costs
b. Marketing costs
c. Labor costs
d. Distribution costs
The point system of job evaluation permits jobs to be evaluated quantitatively based on
compensable factors.
a. True
b. False
The simplest and oldest system of job evaluation is the _____, which arrays jobs on the
basis of their relative worth.
a. job valuation system
b. point system
c. job classification system
d. job ranking system
Age discrimination doesNOT exist when:
a. employers make off-hand remarks about older individuals.
b. advanced age affects organizational efficiency.
c. older workers are pressured to take early retirement.
d. older workers are terminated during downsizing.
To achieve vertical fit, organizations must first analyze all of the following EXCEPT:
a. competitive challenges.
b. organizational values.
c. other HR components.
d. employee concerns.
The Occupational Safety and Health Administration (OSHA) considers
conductingspecial-emphasis inspections aimed at specific high-hazard industries,
occupations, or substances that are injurious to health as a _____ priority.
a. first-level
b. second-level
c. third-level
d. fourth-level
Cross-training and job rotations are intended to improve the _____ of an organization.
a. coordination flexibility
b. turnover capability
c. organizational capability
d. resource flexibility
Almost all workers with health coverage receive mental health benefits as part of their
plans.
a. True
b. False
Hiring someone outside the company to perform tasks that could be done internally is
known as:
a. outplacement.
b. contracting.
c. outsourcing.
d. employee leasing.
Which of the following is NOT a typical method of increasing the power of employees?
a. Job enlargement
b. Enrichment
c. Standardization
d. Relying on self-managed teams
The problem-solving formatseeks to obtain an employee’s buy-in for a mutually
agreed-upon way to overcome obstacles and improve the person’s actual performance.
a. True
b. False
One of the major problems of workers’ compensation programs is that an injured
employee faces substantial legal expense to obtain a settlement.
a. True
b. False