You are a supervisor for the release-of-information unit in a medium-sized urban
hospital. You notice that the unit is receiving an average of 100 requests a month from
the Social Security Administration (SSA) for disability claims. What action and
recommendation would you bring to the health information management director?
a. Analyze the work flow and amount of time it takes for a clerk to process an SSA
request for information and calculate the extra amount of needed full-time equivalent
time.
b. Analyze the work flow and distribute the SSA requests equally among the clerks.
c. Analyze the type of documents the SSA is requesting and create a designated record
set to meet their needs.
d. Analyze the work flow and the type of documents the SSA is requesting and set up a
time to meet with the SSA representative.
Tend to ask questions differently or probe more
Match the term with the correct descriptor.
a. Independent variable
b. Dependent variable
c. Institutional review board
d. Risk factors
e. Specificity
f. Confounding variables
g. Case
h. Control
i. Research question
j. Historical-prospective study