Which of these, according to the leadership grid, is a 1,9 management style?
a. Team Management
b. Country Club Management
c. Middle of the Road Management
d. Impoverished Management
e. Authority-Compliance
The virtue ethics approach to ethical decision making sidesteps debates about what is
right, good, or just and bases decisions on prevailing standards of the profession and the
larger society, taking the interests of all stakeholders into account.
a. True
b. False
Free choice lies between the domains of codified law and ethics.
a. True
b. False
Which type of leader clarifies the role and task requirements of subordinates?
a. Transactional
b. Charismatic
c. Transformational
d. Supportive
e. Team
Economic, legal, ethical, and discretionary responsibilities are the four areas of social
responsibility which can be used to evaluate corporate social performance.
a. True
b. False
_____ systematically moves employees from one job to another, thereby increasing the
number of different tasks an employee performs without increasing the complexity of
any one job.
a. Job simplification
b. Job rotation
c. Job enlargement
d. Job enrichment
e. None of these
Organ Rentals Corporation has been having numerous problems. Communication
across departments is poor and decisions are backing up at the top of the organization.
Organ Rentals uses a _____ structure.
a. geographic
b. product
c. functional
d. matrix
e. team-based
Organizational development specialists identify three distinct steps for achieving
behavioral and attitudinal changes. These are
a. freezing, changing, and intervention.
b. unfreezing, change agent, and freezing.
c. unfreezing, changing, and refreezing.
d. intervention, refreezing, and change agent.
e. none of these.
The administration of a pleasant and rewarding consequence following a desired
behavior is positive reinforcement.
a. True
b. False
Ian does not have much of a relationship with his subordinates. They feel obligated to
do as he says because he’s the boss. This is an example of:
a. referent power.
b. legitimate power.
c. coercive power.
d. reward power.
e. expert power.
Kyle is seeing, on a regular basis, a difference between current and expected
performance levels. She should begin:
a. to gather more data.
b. to implement change.
c. to perceive a need for change.
d. to change the reward system.
e. all of these.
Which model of decision making is associated with satisficing, bounded rationality, and
uncertainty?
a. Classical
b. Administrative
c. Quantitative
d. Rational
e. Political
Current departmentalization of Javier’s new division can be characterized primarily as:
Scenario – Javier Gomez
Javier is a veteran manager with Pixel International, Inc. (PII). Recently PII purchased a
small business in the printing industry. Javier has been assigned the task of managing
this new acquisition and is currently deciding how best to design its structure.
Currently, employees are assigned to one of three departments, including sales,
production, and legal defense.
a. vertical functional.
b. divisional.
c. horizontal matrix.
d. team-based.
e. none of these.
Principle-based statements define fundamental values and contain general language
about company responsibilities, quality of products, and treatment of employees.
a. True
b. False
The president of Pepsi Company is the keynote speaker at a retirement dinner for a long
time bottler. This is an example of which of the following roles?
a. Liaison role
b. Figurehead role
c. Negotiator role
d. Leader role
e. Monitor role
A(n) _____ is a person who benefits from team membership but does not make a
proportionate contribution to the team’s work.
a. “yes” man
b. social worker
c. work surfer
d. free rider
e. groupthink