An incentive system which appropriately recognizes team activities is an example of
which of the following characteristics of effective teams?
A) internal support
B) unified commitment
C) negotiating skills
D) job design
The major value-creating capabilities of the organization are known as its ________.
A) strengths
B) competitive advantages
C) core competencies
D) resources
Which of the following statements is true of planning in dynamic environments?
A) Organizations should follow a pyramidal structure when operating in uncertain
environments.
B) Organizations must discontinue formal planning in such a scenario.
C) To be useful in a dynamic environment, plans need to be specific and unchanging.
D) Flatter organizational hierarchies are necessary for planning in uncertain
environments.
________ is a type of technology that centers on small-batch production.
A) Unit production
B) Mass production
C) Process production
D) Flow production
You are acting as manager and mentor to Melanie, an employee who has been identified
as a high achiever. Going by McClelland’s three-needs theory, which of the following
measures would best help you motivate Melanie to do her best?
A) promising her a promotion and a raise if she reaches her targets
B) giving her a job that holds her personally responsible for finding solutions to
problems
C) setting goals that are just out of her reach
D) giving her a managerial position that requires her to help others accomplish their
goals
A company that competes by offering unique products that are widely valued by
customers is following a ________.
A) leadership strategy
B) differentiation strategy
C) focus strategy
D) functional strategy
The period of time between the 1960s to 1970s focused on ________.
A) assimilating minorities and women into the corporate setting
B) making employees more aware and sensitive to the needs and differences of others
C) diversity and inclusion for business success, profitability, and growth
D) complying with laws and regulations through affirmative action policies and
programs
The unfreezing step of the change process can be thought of as ________.
A) changing to a new state
B) sustaining a change over time
C) changing the organizational structure
D) preparing for the needed change
A company that decides to decentralize its sales procedures is managing ________
changes.
A) technological
B) people
C) financial
D) structural
For which of the following is a subjective measure most appropriate?
A) level of satisfaction of patient care in a hospital
B) degree of improvement in closing sales in a real estate brokerage
C) quality of a water supply
D) reduction of waste in a manufacturing process
It is important for Diane to review the results of her decision to increase production of
Model 36CKTS because ________.
A) she was unsure of her decision
B) she wants to impress her supervisor
C) results may vary from expectations
D) she doesn’t trust her subordinates to maintain quality at the higher production levels
When the price of beef skyrockets, consumers switch to pork and chicken. This
demonstrates ________.
A) the threat of new entrants
B) the threat of substitutes
C) the bargaining power of buyers
D) the bargaining power of suppliers
The World Trade Organization ________.
A) advises developing countries on issues of trade barriers
B) promotes long-term economic development and poverty reduction
C) exists to help countries conduct trade through a system of rules
D) facilitates trade among third-world countries and developed nations