Ability tests assess the extent to which applicants possess the skills necessary for job
performance, such as verbal comprehension or numerical skills.
A. True
B. False
_____ is the idea that the organizational structures and control systems that are chosen
by managers depend on characteristics of the external environment in which the
organization operates.
A. Equity theory
B. Contingency theory
C. Theory X
D. Theory Y
E. Behavioral management theory
Which of the following managers displays prosocially motivated behavior?
A. Derek, who works hard because of the incentives he receives each quarter
B. Jolie, who works hard because she knows that by doing so, she will be promoted
C. Luca, who works hard because of the recognition his achievements bring him
D. Diane, who works hard because she knows that if she doesn’t do so, she will be fired
E. Brett, who works hard because he knows that what he does improves the welfare of
many people
_____ collapsed the five categories of needs in Maslow’s hierarchy into three universal
categories: existence, relatedness, and growth.
A. David McClelland’s three-needs theory
B. Clayton Alderfer’s ERG theory
C. Herzberg’s hygiene-motivator theory
D. B. F. Skinner’s operant conditioning
E. Victor H. Vroom’s expectancy theory
An advantage of achieving the right worker-task specialization and linking people and
tasks by the speed of the production line is:
A. lower costs.
B. lower job satisfaction.
C. decreased workplace monotony.
D. decreased organizational output.
E. decreased mechanization of work process.
When two organizations pool resources, know-how, rewards, and risk in order to
produce and market a product, they are:
A. forming a coalition.
B. forming a strategic alliance.
C. forming a business-to-business network.
D. outsourcing.
E. forming a boundaryless organization.
The Art Hub makes and sells paintings, sculptures, and small craft items. Its products
meet consumer needs, but are often too expensive to buy. Which of the following is
most likely to be true with regard to the company?
A. It has a high level of efficiency and low level of effectiveness.
B. It has a high level of effectiveness and low level of efficiency.
C. Its product manager chooses the wrong goals to pursue and uses the resources
inadequately.
D. Its product manager chooses the right goals to pursue and uses the resources wisely.
E. Its product manager chooses inappropriate goals to pursue, but uses the resources
wisely.
Which of the following is an advantage of the establishment of free-trade agreements?
A. They protect domestic industries and jobs by taxing goods imported from outlying
regions.
B. They protect the well-being of people by restricting the flow of goods being exported
from theircountry.
C. They reduce the impact of globalization by preventing the loss of capital from a
country.
D. They provide managers with a threat-free environment to work within.
E. They provide manufacturing organizations withopportunities to reduce production
costs.
The degree to which the members of a group are attracted to membership in the group
is known as:
A. groupthink.
B. group deviance.
C. pooled task interdependence.
D. division of labor.
E. group cohesiveness.
The ability to analyze and diagnose a situation and to distinguish between cause and
effect is a:
A. human skill.
B. negotiation skill.
C. technical skill.
D. conceptual skill.
E. structural skill.
Which of the following is true of schemas?
A. People tend to pay attention to information that is consistent with their schemas.
B. Schemas tend to weaken over time.
C. Schemas are systematic tendencies to use information about others in ways that
result in inaccurate perceptions.
D. Schemas are a person’s preconceived notions about the nature of men and women
and their traits, attitudes, behaviors, and preferences.
E. It is a misperception that people cannot perceive information without relying on
schemas.
Conflict is likely to occur when two or more managers, departments, or functions claim
authority for the same activities or tasks.
A. True
B. False
Managers who derive a sense of accomplishment and achievement from helping the
organization achieve its goals and gain competitive advantages are extrinsically
motivated.
A. True
B. False